Senior People Operations and System Analyst

The Sr. People Operations and Systems Analyst is an exciting opportunity for someone who wants to make a meaningful impact on an amazing group of employees. This role supports our global management team and employees by owning and optimizing our HR systems-primarily Workday-and designing effective, scalable people processes.

Approximately 50% of this role is focused on hands-on Workday administration and configuration, with the remainder dedicated to process design, optimization, analytics, and operational improvement across People Operations (not limited to Workday). This highly visible role has a strong focus on enhancing the employee experience while enabling data-driven decision-making and operational excellence.

At DI, curiosity and an innovative mindset matter. We pride ourselves on a culture that is kind, inclusive, and enables open, creative thinking.

Essential Functions and Responsibilities:

Workday Administration & HR Systems (Approx. 50%)

• Serve as a primary Workday administrator and subject matter expert, responsible for ongoing configuration, maintenance, optimization, and support across HR modules (e.g., Core HCM, Recruiting, Compensation, Performance, Learning, Reporting)
• Design, configure, and maintain Workday business processes, approvals, security roles, data validations, and calculated fields
• Manage Workday releases and enhancements, including requirements gathering, impact analysis, testing, deployment, and communication
• Troubleshoot system issues, monitor integrations, resolve configuration challenges, and partner with vendors or Workday support as needed
• Ensure data integrity, compliance, and a strong user experience for employees, managers, and HR

People Operations Process Design & Optimization

• Design, implement, and optimize end-to-end people operations processes, leveraging Workday where appropriate, but not limited to Workday-based solutions
• Analyze current workflows across the employee lifecycle and redesign processes to improve efficiency, clarity, scalability, and employee experience
• Maintain a deep understanding of HR workflows, policies, procedures, business objectives, regulatory requirements, and industry practices to anticipate and respond to changing needs
• Identify and implement process improvement opportunities that streamline People Operations and promote innovation

Projects, Analytics & Enablement

• Manage people operations and systems-related initiatives through the full lifecycle: requirements gathering, configuration, testing, implementation, and adoption
• Provide data analysis across talent attraction, development, performance, and retention to answer key business questions
• Identify key analytics and insights to improve workforce planning, operational effectiveness, and employee experience
• Design dashboards and reports, assess usage, and enable data self-service for the business
• Design and implement surveys for candidates, new hires, and employees, including the annual employee engagement survey
• Develop training materials, presentations, job aids, and documentation to support process and system understanding
• Remain current on HR systems, data strategies, and best practices to continuously improve how technology supports the business

Knowledge, Skills, and Abilities:

• Minimum 4+ years of hands-on Workday administration and configuration experience (required)
• Strong knowledge of HR information systems, with deep expertise in Workday
• Demonstrated experience designing and improving people operations processes beyond system configuration
• Solid understanding of core HR functions (recruiting, leave of absence, performance management, compensation, learning, etc.)
• Strong project management, written, and verbal communication skills
• Data-driven and analytical; enjoys identifying metrics and insights to solve business problems
• Ability to handle confidential information with judgment and discretion
• Ability to build and maintain relationships with a wide range of business stakeholders
• Demonstrated learning mindset and adaptability
• Proficiency with Microsoft tools, including Outlook, Word, MS Forms, Power BI, PowerPoint, and advanced Excel
• Ability to manage multiple priorities with a high degree of accuracy and efficiency
• Must comply with company vaccine policy
• Must have unrestricted authorization to work in the United States

Education and/or Experience

• Bachelor's degree or equivalent combination of education, training, and experience
• Minimum 4 years of experience supporting an operations team re: people operations, HR systems, and HR analytics

Physical Requirements/Working Conditions: Primarily office-based with frequent use of computers and virtual meeting tools. Occasional travel for partner/client meetings or industry events (up to 10%).

Preferred skills and experience:

• Demonstrate experience with AI tools and technologies to enhance HR systems and processes, including automation, data analysis, and workflow optimization.

Salary Range: $110,600 - $142,200 (Compensation will vary based on skills and experience) * Bonus Eligibility: Full-time, non-sales employees are eligible for DI's annual bonus plan based on company and individual performance. * Benefits: DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan.