Network Engineer

DataVox is seeking a skilled Network Engineer to join our Mid-Market team in Houston, TX. This is a full-time, onsite position that plays a critical role in designing, implementing, and supporting enterprise-grade network solutions for multiple clients.

• ️ This role requires daily onsite attendance in Houston. Remote work and visa sponsorship are not available., At DataVox, culture matters. We believe in collaboration, recognition, and community.
• A supportive environment focused on upskilling and career growth
• Regular team and company events (ice cream socials, tailgates, Astros/Rangers watch parties, and more)
• Employee Appreciation Days & holiday celebrations
• Dedicated Employee Engagement Committee supporting internal events and local nonprofits
• Opportunities to connect through themed days and collaborative initiatives

We're not just coworkers-we're a team that grows stronger together.

What You'll Do

As a Network Engineer, you'll be responsible for the planning, implementation, and support of LAN/WAN and wireless technologies across a diverse client base., * Plan, implement, and support LAN/WAN and wireless network solutions for new and existing clients

• Serve as the primary engineer for diagnosing, triaging, and resolving network incidents
• Provide exceptional customer support and technical leadership
• Assist with network-related projects and service incidents
• Communicate with vendors regarding network requirements and troubleshooting
• Document, track, and monitor network issues to ensure timely resolution
• Perform proactive maintenance and maintain accurate network documentation
• Stay current on emerging technologies, processes, and systems
• Maintain required technical certifications for DataVox
• Participate in after-hours work as needed for upgrades and emergency network support

Do you have experience in Wireless networking?, * 3+ years of experience as a Network Engineer or similar role, preferably with a Managed Services Provider (MSP)

• Experience supporting enterprise-grade network infrastructure
• Voice and telephony experience is a plus

Technical Expertise

• Strong understanding of network fundamentals and services (DNS, DHCP, RADIUS, Syslog)
• VPN technologies (Site-to-Site, Remote Access, PPTP, Client VPN)
• RADIUS and TACACS+ authentication
• Packet capture analysis and sniffer trace interpretation
• Routing protocols: OSPF, EIGRP, BGP, Multicast
• WAN technologies: MetroE, VPLS, PTP links, MPLS
• QoS technologies (L2/L3 QoS, LLQ, CBWFQ, Policing, Traffic Shaping)
• Working knowledge of server, endpoint, and telephony technologies
• Ability to create technical documentation using Microsoft Visio

Soft Skills

• Strong project management and multitasking abilities
• Excellent written, verbal, and customer-facing communication skills
• Self-motivated team player with a collaborative mindset
• Eagerness to learn new technologies and apply them in client environments, This role includes physical demands such as standing, walking, climbing, lifting, and carrying equipment. Candidates must be able to:
• Lift and carry up to 50 lbs frequently and 100 lbs occasionally
• Perform physical tasks for extended periods
• Drive and work in various onsite client environments

4.04.0 out of 5 stars 6650 West Sam Houston Parkway South, Houston, TX 77072 $65,000 - $82,000 a year - Full-time, Pulled from the full job description

• Professional development assistance
• 401(k)
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Life insurance, DataVox offers a comprehensive and competitive benefits package, including:
• Health, Dental & Vision Insurance
• Company-Paid Life Insurance & Long-Term Disability
• 401(k) & Roth Retirement Plans with Company Match
• Company-Sponsored 529 College Savings Plan
• Professional Development Reimbursement
• Paid Vacation, Sick Time & Company Holidays
• Mileage & Phone Reimbursement
• Annual Health & Wellness Fairs
• Environmentally Sustainable Business Practices

For over 30 years, DataVox has been a trusted technology partner for businesses across the Houston and Dallas-Fort Worth markets. We deliver end-to-end solutions across: * Network Security & Infrastructure * Data Center & Cloud Technologies * Managed IT & Support Services * Audio Visual Solutions * Network Cabling, Phone Systems & Physical Security Our success is driven by our people-and we invest heavily in their growth, well-being, and careers.