(Senior) Systems Engineer - Remote Access

As a (Senior) Systems Engineer specializing in Remote Access, you'll play a key role in advancing our industry-leading Client VPN and Zero Trust Network Access (ZTNA) solutions. These services enable customers to securely and seamlessly connect to their corporate networks-no matter where they are in the world.

You'll be involved in projects from the ground up-starting with conceptual design, through implementation and deployment, and into ongoing operations and optimization. Your expertise will directly influence the evolution of our solutions, which are deployed in thousands of customer environments worldwide.

• Innovate at Scale: Integrate and enhance OEM software within our Open Systems SASE platform, supporting 10,000+ deployments across on-premises environments, public cloud platforms, and our own Kubernetes-based cloud infrastructure.

• Collaborate & Improve: Develop a deep understanding of OEM software and work closely with vendors to enhance functionality, performance, and reliability.

• Own the Service: Design and build end-to-end service capabilities around this software, including deployment automation, configuration management, tooling, and monitoring. You'll take full ownership and make a tangible impact on how our customers experience secure access.

• Document & Educate: Create comprehensive operational documentation and educational materials to ensure smooth deployment and long-term success.

Why Join Us?

• Cutting-Edge Technology: Build and evolve next-gen ZTNA solutions, across on-prem Linux systems and cloud-based Kubernetes environments, helping shape the future of secure connectivity.

• Global Impact: Your work will directly support thousands of customers worldwide, enabling secure work from anywhere.

• Career Growth: Become a certified Mission Control Engineer, deepening your expertise in networking and security while gaining access to global training and certification opportunities.

• Adventure Awaits: As part of your role, you'll have the opportunity to visit our Network Operations Center in Honolulu, Hawaii for a three-month rotation-experience the Aloha spirit while advancing your career.

What You Bring

We're looking for someone with a strong passion for networking, automation, and solving complex technical challenges. You thrive in a dynamic, fast-paced environment where innovation and collaboration are key.

For this position, we are seeking candidates who are passionate about networks, automation, and complex problem-solving.

• A degree in Computer Science or a related field, or equivalent practical experience.
• Experience in a related field, with strong exposure to networking technologies (dynamic routing, firewalls, TCP/IP, etc.).
• Solid experience with Linux/UNIX-based systems and/or Kubernetes.
• Strong software engineering skills (scripting languages such as Bash, Perl, or Python, and compiled languages such as Go, C#, or C++).
• Proficiency in English.

Bonus Skills

• Hands-on experience with Go, Perl, Bash, and/or Terraform.
• Expertise in authentication and identity protocols such as OAuth 2.0, SAML, OpenID Connect, and/or LDAP.
• A solid understanding of network security principles and best practices.
• Experience with Agile methodologies and system/software testing practices.

What we offer:

Want to join a crazy good cybersecurity team? You'll be among people who believe in:

Caring PASSIONATELY about keeping our customers safe - We're dedicated to solving problems. Whatever it takes.

Thinking UNCONVENTIONALLY to stay ahead - The world never fails to surprise us. So let's surprise it first. Doing the hard work to make things SIMPLE - Craft and hone something that delights in its simplicity. Working COLLABORATIVELY to build success - The power of the team will always make us faster and better. As a testament to this, Open Systems has been recognized as an outstanding place to work. You'll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career., Backed by the Service Experience Promise, Open Systems simply and cost-effectively connects and secures hybrid environments and thus ensures your organization can meet business objectives. Open Systems uniquely focuses on a superior user experience when helping organizations reduce risk, improve efficiency, and accelerate innovation. The Open Systems SASE Experience delivers on the promise of ZTNA with a comprehensive, unified and easy-to-implement and use SASE platform that combines SD-WAN and Security Service Edge delivered as a Service. We provide 24x7 operational management and engineering support from assigned engineering teams and ensure affordable and predictable costs.