Infrastructure Engineer

We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham.

As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners.

Key Support Responsibilities

• Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems.
• Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support.
• Technical 2nd/3rd line support for supplied solutions and infrastructure.
• Support Sales and Project Teams with technical input.
• Draft and prepare technical documents.
• Design and implementation of Solutions.
• Stay current with system information, ensure all changes and updates are documented for future reference.

• Previous experience working for an MSP in support/implementation capacity.
• Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure.
• Proven experience in managing networks and infrastructure, as well as implementing them.
• Strong problem-solving and analytical skills.
• Full driving license.

We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme.