Development Delivery Manager
Role details
Job location
Tech stack
Job description
We are looking for an organised and proactive Project Manager / Development Manager to join our team. This role acts as the crucial link between our contractor development team, the accounts team, and the Head of Digital, ensuring that projects run smoothly, communication flows clearly, and nothing falls through the cracks.
You will take ownership of the project delivery lifecycle, translating client requirements into clear development briefs, tracking progress, and keeping all stakeholders informed. You'll be the person who ensures our developers have what they need to do great work and that our clients receive timely, high-quality results., * Project delivery: Ensure all development projects are delivered on time, within scope, and to the expected quality standard.
- People management: Provide day-to-day leadership and support to developers and contractors, including task allocation, setting clear expectations, removing obstacles, supporting performance and development, and fostering a collaborative, accountable team culture.
- Ticket management: Track progress of development tickets across the team, ensuring priorities are clear and blockers are resolved promptly.
- Client and Account Manager translation: Act as the bridge between clients, account managers and developers. Translating client needs, feedback, and requirements into clear, actionable development briefs.
- Stakeholder communication: Keep all stakeholders (accounts team, Head of Digital, clients, and developers) regularly informed of project progress, risks, and timelines.
- Reporting: Create and maintain reports on team progress, project status, and delivery metrics to support informed decision-making.
- Process management: Establish and maintain efficient workflows between the accounts team, development contractors, and leadership to minimise miscommunication and delays.
- Prioritisation & scheduling: Coordinate priorities and schedules across multiple concurrent projects.
- Risk management: Identify potential risks or bottlenecks early and take proactive steps to mitigate them.
- Resource planning support: Support the Head of Digital in resource planning and workload management.
- Compliance & governance: Ensure compliance with internal processes, best practices, and data protection regulations.
Requirements
Do you have experience in Scrum?, While hands-on development experience is not required, a solid understanding and awareness of the development process, tools, and systems used in web development is essential. You should be comfortable speaking the language of developers and able to bridge the gap between technical and non-technical teams., * Proven experience in project management, ideally within a digital agency, web development, or technology environment.
- Strong Leadership skills, with the ability to coach and guide team members
- Strong organisational skills with the ability to manage multiple projects and priorities simultaneously.
- Understanding of the web development process - including awareness of development workflows, version control, staging and deployment, CMS platforms, and common web technologies (e.g. HTML, CSS, JavaScript, APIs).
- Familiarity with project management and ticketing tools such as JIRA or similar.
- Excellent communication skills, able to translate technical concepts for non-technical stakeholders and vice versa.
- Strong problem-solving skills and a proactive approach to identifying and resolving issues.
- A collaborative, team-oriented mindset with the ability to build strong working relationships across teams.
Desired Skills
- Experience working with contractor or remote development teams.
- Familiarity with Agile or Scrum project management methodologies.
- Awareness of SEO, PPC, or digital marketing workflows and how they intersect with development.
- An interest in emerging web technologies and digital trends.
Benefits & conditions
Pulled from the full job description
- Sick pay
- Company pension
- Casual dress
- Company events, * Opportunity to play a key role in a growing and ambitious digital team.
- Relaxed yet productive work environment with modern facilities.
- Supportive environment that encourages professional development and career growth.
- Hybrid working available after probation period passed. (5 months)
- Health Cash Plan after probation passed. (5 months)
- 25 days holiday, in addition to public holidays.
- Casual dress whilst within the office.
- Pension scheme.
If you're an organised, communicative professional who thrives on keeping projects on track and teams aligned, we'd love to hear from you!
We're looking for the right person for the role, so no specific closing date is being set.
Pay: £32,000.00-£35,000.00 per year