Senior IT Technician
Robert Hall Business Equipment
Staverton, United Kingdom
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
£ 31KJob location
Staverton, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Dynamic Host Configuration Protocol
Desktop Computing
DNS
Monitoring of Systems
Hyper-V
Network Troubleshooting
Networking Basics
Cloud Services
TCP/IP
Information Technology
Laptops
User Administration
User Accounts
VMware
Job description
We are looking for a skilled and proactive IT Support Engineer to join our team. You will be responsible for maintaining IT systems, providing technical support to users, and ensuring the smooth operation of our infrastructure., * Provide 1st and 2nd line technical support to end-users
- Troubleshoot hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and mobile devices
- Manage user accounts, permissions, and access rights
- Support Microsoft 365, email systems, and cloud services
- Monitor system performance and ensure security best practices
- Assist with IT projects, upgrades, and deployments
- Maintain documentation of systems and procedures
Requirements
Do you have a valid Driving License license?, Do you have experience in Windows?, * Proven experience in an IT support role
- Strong knowledge of Windows OS and Microsoft 365
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Familiarity with Active Directory and user management
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Have a driving licence
Desirable Skills
- Knowledge of cybersecurity principles
- Exposure to virtualization (e.g., VMware, Hyper-V)
- Relevant certifications (CompTIA A+, Network+, Microsoft)