Senior IT Technician

Robert Hall Business Equipment
Staverton, United Kingdom
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 31K

Job location

Staverton, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Dynamic Host Configuration Protocol
Desktop Computing
DNS
Monitoring of Systems
Hyper-V
Network Troubleshooting
Networking Basics
Cloud Services
TCP/IP
Information Technology
Laptops
User Administration
User Accounts
VMware

Job description

We are looking for a skilled and proactive IT Support Engineer to join our team. You will be responsible for maintaining IT systems, providing technical support to users, and ensuring the smooth operation of our infrastructure., * Provide 1st and 2nd line technical support to end-users

  • Troubleshoot hardware, software, and network issues
  • Install, configure, and maintain desktops, laptops, and mobile devices
  • Manage user accounts, permissions, and access rights
  • Support Microsoft 365, email systems, and cloud services
  • Monitor system performance and ensure security best practices
  • Assist with IT projects, upgrades, and deployments
  • Maintain documentation of systems and procedures

Requirements

Do you have a valid Driving License license?, Do you have experience in Windows?, * Proven experience in an IT support role

  • Strong knowledge of Windows OS and Microsoft 365
  • Basic networking knowledge (TCP/IP, DNS, DHCP)
  • Familiarity with Active Directory and user management
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Have a driving licence

Desirable Skills

  • Knowledge of cybersecurity principles
  • Exposure to virtualization (e.g., VMware, Hyper-V)
  • Relevant certifications (CompTIA A+, Network+, Microsoft)

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