IT Analyst, Pharmacy
Role details
Job location
Tech stack
Job description
Under minimal direction, the Pharmacy IT Program Analyst is responsible for all phases of applications systems analysis and programming activities within their respective area of Pharmacy. The Pharmacy IT Program Analyst devises or modifies procedures to solve complex problems considering software application limitations, operating time, and form of desired results. Competent to work at the highest technical level of all phases of pharmacy applications systems analysis and programming activities. Familiar with relational databases and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. Provides ad hoc reports and scheduled reports as requested. Regularly provides guidance and training to less-experienced analysts/programmers., * Responsible for all phases of applications systems analysis and programming activities within their respective area of Pharmacy. Devises or modifies procedures to solve complex problems considering software application limitations, operating time, and form of desired results. Competent to work at the highest technical level of all phases of pharmacy applications systems analysis and programming activities. Familiar with relational databases and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. (40%)
- Performs a variety of tasks involving hardware and software to support the customers and management. Provide technical support and assistance as required. Working with pharmacy leadership, develop and maintain dashboards. (20%)
- Monitor daily maintenance and/or error reports for data accuracy and maintains. Communicates with vendors or department personnel when required to revolve issues. Performs regular audits on IT systems. Maintain downtime procedures for all systems. In collaboration with DH data warehouse personal, build and maintain a pharmacy data warehouse. (20%)
- Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. Analyze and interpret data to identify trends, patterns, and opportunities for the department. Provides ad hoc reports and scheduled reports as requested. Develop process documentation, flows, etc. Leads/participates in special projects and initiatives as assigned. (20%)
Requirements
- High School Diploma or GED Required
- Bachelor's Degree Concentration in Computer Science, Information Systems, Business or healthcare-related field preferred
Work Experience:
- 1-3 years Experience in pharmacy, healthcare analytics, IT, finance, or a related field Required and
- Applicable application support experience preferred
Licenses:
- PHAT-Licensed Pharmacy Technician - DORA - Department of Regulatory Agencies
Knowledge, Skills and Abilities:
- Strong communications skills.
- Ability to demonstrate sound problem solving/decision making with practical critical thinking.
- Strong attention to detail.
- Understands software and hardware requirements of varied departmental systems.
- Understands the workflow and process requirements of complex application systems.
- Demonstrates ability to be the subject matter expert in supporting, maintaining, and administering complex applications.
- Understands basic pharmacy business functions and can adapt these concepts to the pharmacy information system application to support business administration.
- Ability to communicate with both technical and non-technical employees across the enterprise.
- Demonstrated ability to perform system testing.
- Ability to mentor, teach and supervise support staff and/or analysts on application systems to help build knowledge, skill, and ability to meet goals set for and by the team and enterprise.
- Advanced computer function, particularly Microsoft Excel, Outlook, and PowerPoint.
- Electronic medical record function; Epic proficiency preferred.
- Basic working knowledge of interfaces and FTP.
- Advanced understanding of IT security.
- Tableau knowledge.
- Data Warehouse knowledge.
Benefits & conditions
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.
Here is a small list of our benefit programs:
- Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
- 100% paid parental leave up to 6 weeks
- Immediate eligibility for retirement plans with employer contribution up to 9.5%
- Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
- Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
- Free RTD EcoPass (public transportation)
- Childcare discount programs & exclusive perks on large brands, travel, and more
- Tuition reimbursement & assistance
- Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
- Professional clinical advancement program & shared governance
- Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer