Lead SAP Business Analyst - OTC
Role details
Job location
Tech stack
Job description
- Lead Order-to-Cash business process discussions for complex projects, including application development and package rollouts
- Effectively communicate and work within a global team to coordinate and complete assignments for implementations, upgrades, modifications, and value opportunities associated with Quote-to-Cash processes
- Identify new process approaches and recommend improvements to automate or simplify existing processes related to pricing, quoting, contract management, order intake, delivery, invoicing, and customer payments
- Collaborate with business stakeholders to understand their requirements and translate them into detailed specifications
- Analyze existing business processes to identify opportunities for improvement and optimization
- Analyze global business processes and procedures implemented in a single instance of SAP S/4HANA
SAP implementation and configuration
- Hands-on Order-to-Cash process experience within SAP ECC and SAP S/4HANA (application and configuration) for global project implementations; manufacturing industry experience preferred
- Ensure sales business requirements across Order-to-Cash and related functions are translated into detailed functional specifications; assess cross-functional impacts, associated risks, cost-benefit analysis, business justification, audit guidelines, and global support requirements
- Configure and test system processes; troubleshoot, document, and resolve system-related issues
- Expert knowledge in sales and logistics processes, including:
o Pre-sales activities, including handling customer inquiries and creating sales quotes and contracts o Order processing, including capturing and formalizing customer requests and setting pricing and delivery conditions o Availability check (aATP) to confirm whether requested products or services are in stock or can be obtained o Delivery processing and Logistics Execution, including transportation management o Billing. o Credit and Claims Management. o Payment processing. o Commercial master data and analytics Project activities
- Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes, with a focus on implementing regional and global strategies in SAP S/4HANA
- Work directly with AMS staff to ensure timely project and support delivery
- Work directly with vendor partners to augment staff capabilities
- Provide training to key users and end users
Requirements
Do you have experience in SAP S/4HANA?, Do you have a Bachelor's degree?, * Bachelor's degree in information technology, information science or a related field
- 8+ years of experience in SAP as an Order-to-Cash or service management business analyst, Sr. Business Analyst, or related role, including hands-on experience with SAP ECC and SAP S/4HANA (application and configuration)
- Hands-on experience on an SAP S/4HANA implementation project required
- SAP ECC: at least two full SAP implementation cycles, with at least one in an S/4HANA version
- Expertise in SAP S/4HANA and SAP ECC; knowledge of multiple SAP modules preferred
- Knowledge of SAP Vehicle Management Systems, SAP BRIM & SAP GTS preferred
- Working experience with configuration and customization of SAP EDI solutions for quote to cash processes
- Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications
- Previous experience planning and executing large SAP S/4HANA projects
- Ability to promote ideas, recommend solutions, and influence others within all levels of the organization including the ability to explain technical processes and concepts to non-technical user groups
- Ability and discipline to self-manage assignments to meet deadlines, scope, and budget
- Effective presentation skills
- Working knowledge of databases, applications, and data integration interfaces
- Ability to work individually, as a member of a functional team, and part of a global team
- Effective change management skills
- Ability to establish, build and maintain relationships with individuals at all levels of the organization
- Ability to speak a second language is a plus
- Travel - Up to 25% travel might be required
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- Vision insurance
- Health savings account
- Dental insurance
- Life insurance
- Disability insurance, At Komatsu, your base pay is one part of your total compensation package. This role pays $$160,000-$170,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs