Kubernetes Application Support Engineer

Procal Technologies
New York, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

New York, United States of America

Tech stack

Azure
Cloud Computing
Computer Networks
Continuous Integration
DevOps
DNS
Elasticsearch
Github
Key Management
Network Troubleshooting
Linux System Administration
Octopus Deploy
Performance Tuning
Role-Based Access Control
Release Management
Prometheus
Runbook
Data Logging
Google Cloud Platform
Load Balancing
Grafana
Kubernetes Helm Charts
Infrastructure as Code (IaC)
Cloudformation
Containerization
Gitlab-ci
Kubernetes
Kibana
Terraform
Docker
ELK
Jenkins

Job description

We are seeking a skilled Kubernetes Application Support Engineer to manage, monitor, troubleshoot, and optimize containerized applications running on Kubernetes clusters. The ideal candidate will have strong hands-on experience in container orchestration, cloud platforms, CI/CD pipelines, and production support processes., * Provide L2/L3 production support for containerized applications running on Kubernetes.

  • Monitor cluster and application health using Prometheus, Grafana, and the ELK stack.
  • Troubleshoot application, pod, node, and networking issues within Kubernetes environments.
  • Manage deployments using Helm charts, Argo CD, or CI/CD pipelines.
  • Perform root cause analysis (RCA) for incidents and implement preventive measures.
  • Collaborate with DevOps and development teams to ensure release management and environment stability.
  • Manage scaling, resource optimization, and workload performance tuning.
  • Handle Kubernetes upgrades, patching, and cluster maintenance.
  • Implement and maintain security best practices (RBAC, Network Policies, Secrets management).
  • Maintain documentation, runbooks, and SOPs for ongoing operations.

Requirements

  • Strong hands-on experience with Kubernetes (K8s) architecture and components.

  • Experience with Docker and containerization concepts.

  • Knowledge of cloud platforms such as:

  • Microsoft Azure (AKS)

  • Google Cloud (GKE)

Experience with CI/CD tools: Jenkins, GitLab CI, or GitHub Actions.

Familiarity with Infrastructure as Code (IaC): Terraform, CloudFormation.

Solid understanding of Linux system administration.

Knowledge of networking concepts including Ingress, Services, DNS, and Load Balancers.

Experience with monitoring and logging tools:

  • Prometheus
  • Grafana
  • Elasticsearch / Kibana

Soft Skills

  • Strong analytical and troubleshooting abilities.
  • Excellent communication and stakeholder management skills.
  • Willingness to participate in 24/7 support rotations if required.
  • Familiarity with ITIL-based incident and change management processes.

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