ServiceNow Solution Architect

Lead the design and development of comprehensive ServiceNow architectures, aligning with business needs and ensuring scalability, performance, and long-term sustainability across multiple applications and modules.

Solution Governance:

Establish and enforce ServiceNow governance standards, including application lifecycle management, data quality control, and best practices to maintain consistency and quality across the platform.

Implementation Leadership:

Oversee the implementation of complex ServiceNow solutions, providing technical guidance to development teams and ensuring successful project delivery within budget and timeline.

Requirements Gathering:

Collaborate with stakeholders to understand business requirements, translate them into detailed functional specifications for ServiceNow solutions, and prioritize features based on business impact.

Technical Expertise:

Possess in-depth knowledge of ServiceNow core functionalities, including SecOps, SIR, GRC and IRM,workflows, scripting (JavaScript, GlideScript), integrations, custom applications, and reporting capabilities.

Technical Mentorship:

Provide technical mentorship and guidance to other ServiceNow developers and administrators, ensuring knowledge transfer and best practices adoption across the team.

Change Management:

Collaborate with change management teams to develop strategies for user adoption and training to maximize the value of implemented ServiceNow solutions

Highly skilled professional with extensive experience in designing, implementing, and governing complex ServiceNow solutions, requiring a deep understanding of the platform's capabilities and best practices, as well as the ability to lead large-scale digital transformation projects with a focus on strategic architecture and governance