Software Architect - Advanced

• Manage Salesforce user accounts, profiles, permission sets, and security access
• Perform daily Salesforce administration and maintenance activities
• Create and manage Salesforce sandbox environments for development, QA, and testing
• Promote code changes and updates between Salesforce environments
• Monitor workflow queues and automation processes
• Troubleshoot and resolve workflow-related issues
• Configure and maintain integrations with AWS Connect, ServiceNow, and Azure AD
• Support Identity Provider configuration and Single Sign-On (SSO) using Azure AD
• Maintain Salesforce documentation, configurations, and customizations
• Provide training and support to end users
• Collaborate with technical and business teams to support operational needs

• Bachelor's degree in Information Technology, Computer Science, or related field (Relevant experience may substitute for degree requirements)

• Salesforce Certified Administrator certification

• 5+ years of experience as a Salesforce Administrator

• Strong experience with Salesforce daily maintenance and administration tasks

• Excellent problem-solving and troubleshooting skills

• Strong communication and collaboration abilities

Preferred Skills

• Experience creating and managing Salesforce sandbox environments
• Experience promoting code modifications across Salesforce environments
• Familiarity with:

• AWS Connect
• ServiceNow
• Azure AD

• Experience with SSO and Identity Provider configuration

InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.