CRM Developer

(NYC Residency is required within 90 days of appointment) The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. This position supports the delivery and ongoing maintenance of mission-critical HRO IT initiatives, including the Back Home projects and the Damage Recovery Portal. Additional development capacity is required to meet firm delivery timelines, ensure system reliability and security, and reduce operational and project delivery risk. Responsibilities will include:

• Develop and maintain system customizations, plugins, workflows, and integrations.
• Build front-end solutions using JavaScript, React, and PowerApps, and back-end services using .NET, C#, and Web APIs.
• Partner with architects and QA teams to deliver secure, scalable, and high-quality solutions.
• Handle special projects and initiatives as assigned., New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above. Preferred Skills The successful candidate should possess the following: - Minimum of 8 years of application development experience, including at least 3 years with Microsoft Dynamics CRM and the Power Platform. - Microsoft Dynamics CRM Developer and/or Power Platform Developer certification preferred. - Experience with Power Apps, Power Automate. - Strong experience integrating Dynamics CRM with external systems. - Familiarity with Agile development methodologies. - Excellent problem-solving and communication skills., Job Description Candidate must be serving permanently in the title or be reachable on the civil service list. Seeking a skilled Customer Relationship Management (CRM) Developer…

• 4 hours ago

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