SAP Functional Analyst SD

Enterprise Application Functional Analyst responsible for the evaluation, design, implementation, and support of Sales and Distribution (Order-to-Cash) solutions across SAP S/4HANA and Salesforce Customer Relationship Management (CRM) platforms.

Role will execute enhancement requests, support end users and perform production support. Individual should be highly comfortable and proficient at working directly with the business and/or project management. This is a hands-on role, and will be responsible for designing, implementing, configuring, and maintaining solutions across SAP S/4 and Salesforce environments.

Key Accountabilities:

• Manage the life cycle of small and medium enhancements and production support issues
• Able to fully understand the business's concepts, practices, and procedures
• Works with identified subject matter experts (SMEs) to develop a solid understanding of SAP and Salesforce processes and provide continuous training
• Create and maintain required documentation including design and functional specs
• Develop test cases and assist the team with testing
• Support large initiatives such as the implementation of new technologies and application of enhancement and support packs. Should be proactive and willing to learn
• Provide thought leadership toward the adoption of new trends in their area of expertise

• Expertise in the design, delivery, and support of SAP SD module.
• Hands-on experience configuring and supporting Salesforce Sales Cloud and/or Service Cloud including:

• Lead, Account, Contact, Opportunity, and Quote process
• Case Management, service workflows, and customer support processes

• Working understanding of integration between Salesforce and SAP S/4 including master data synchronization and transactional data flow.
• Effectively delivered solutions that provide the required sales and distribution functionality
• Extensive experience with Sales Orders, Pricing, Billing and Transportation
• Experience with EDI Orders, ASNs and other SD/EDI-related messages
• Extensive knowledge of integration points across SAP modules such as MM, QM, TM, WM and FI/CO
• Experience in working with ABAP developers to troubleshoot programs
• Experience with S4 and/or professional certification preferred, * Bachelor's Degree in Industrial Production, Business, Information Systems or another related field preferred
• 5+ years of hands-on configuration experience in SD module
• 2+ full life cycle implementations with a focus on SD
• 2+ years of experience supporting or implementing Salesforce Sales Cloud and/or Service Cloud (experience may be concurrent with SAP experience)
• 3+ years of experience in the manufacturing industry

Competencies

• Ability to work and consult with colleagues as well as individually
• Has a solution-driven work approach with a strong sense of ownership
• Analytical ability to synthesize data and report/align on metrics
• Maintain existing software systems by identifying and correcting software defects
• Build relationships with key members of our user community and become a trusted resource with those users
• Problem-Solving and Troubleshooting skills to identify root-cause of issues
• Must be highly process oriented
• Comfortable operating in a dynamic, complex, and changing environment
• Ability to work independently, adapting as necessary in a change-oriented culture, elevating conflicting priorities for clarification as they arise
• Strong technically though equally people-oriented
• Strong written and oral communication skills
• Strong desire to solve complex business problems through understanding of business processes, ERP structure, and system capabilities
• Ability to propose and evaluate solutions to satisfy business needs
• Strong team player who is able to work across multiple functions
• Highly organized and detail oriented; strong critical self-review skills, Travel Requirements 15-20%

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:

Pay Range: $123,140k - $135,455k, plus eligibility for performance-based bonuses based on company objectives.

Status: Exempt

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• 10 Vacation Days and 5 Paid (Sick) Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs

The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table?