Production Support Architect

An Application Architect is sought to develop, document, and advance the monitoring strategy for critical banking applications. This senior role involves participating in the development and implementation of monitoring solutions that are central to business information flows and system architecture. The position requires providing integrated systems planning and recommending technologies to enhance current systems, aligning with the application production support monitoring strategy., * Participate in the development and implementation of monitoring strategy and solutions.

• Provide integrated systems planning and recommend new or different technologies.
• Roll out the strategic monitoring tool across banking applications.
• Serve as a subject matter expert for monitoring tools that are part of the global strategy.
• Set up monitoring for applications on cloud and container infrastructures.
• Host demonstrations, overviews, and training sessions for monitoring tools to encourage adoption.
• Liaise with application production support teams in planning and scheduling deployments.
• Consult with application teams to assist in the configuration of monitoring events and dashboards.
• Prepare reports on monitoring tool adoption and other relevant metrics.
• Participate in global discussions on the evolution of the global monitoring strategy.

Education: A four-year college degree is required., * 5+ years in a production systems architecting or support role.

• 2+ years of development or architecture experience for multi-tiered business applications.
• Proven experience with supporting monitoring tools such as Dynatrace, Tivoli, Splunk, Sitescope, and Catchpoint.
• Familiarity with supporting monitoring on cloud and container infrastructure.
• Experience in application and network performance and availability monitoring.
• Experience in N-Tier Architecture supporting products like Webserver, Middleware, and Database.

Technical Skills:

• Knowledge of OS (Windows/Unix) based infrastructure services, processing, and shell scripts.
• Proven experience in programming languages (Java and/or .NET).
• Knowledge of ITIL functions and processes.

Preferred Qualifications

• Previous experience in the development or support of banking applications.
• Experience with monitoring Microsoft Teams, Co-pilot, and M365.
• Experience in Major Incident Management.
• Business acumen is a plus.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.