SRE Platform Engineer Lead - Enterprise Integrations

SRE lead will join an existing team with 24/7 operations team in India and will be working as Tier-3 on-call support on weekdays/weekends to support Critical Enterprise integrations. Other duties include:

• Working closely with vendor to determine the software roadmaps and lead technical discussions to align with business requirements/SLOs.
• Ensure high quality documentation that will include detailed implementation architectures, backup+recovery procedures, user+developer guides, custom procedures/scripts, testing or validation processes and how-to manuals.

Boomi + Confluent Platform Enablement (Hands-On)

• Administer and operate Boomi (Atoms/Molecules, environments, deployments, runtime management, upgrades, monitoring, governance).
• Develop AI assisted templates or workflows using Boomi Agent Studio
• Administer and operate Confluent Cloud and Confluent Platform on EKS:

• Kafka cluster operations, capacity planning, partitioning strategy, consumer group health, topic lifecycle management
• RBAC/ACLs, encryption, audit logging, schema governance, connector operations

• Build and maintain operational standards for event streaming + iPaaS platforms (backup/restore, DR, HA, upgrades, patching).
• Own availability, latency, performance, and cost outcomes for Boomi and Confluent platforms.
• Define and operationalize SLOs/SLIs, error budgets, runbooks, escalation paths, and on-call readiness for integration and event streaming platforms.
• Lead incident response, problem management, postmortems, and continuous improvement to reduce MTTR/MTBF and improve reliability.

DevSecOps Enablement

• Build and standardize CI/CD pipelines for integration and streaming artifacts (Boomi deployments, Kafka/Confluent resources, connectors, schemas).
• Implement policy-as-code, secrets management, automated testing, and release governance aligned with DevSecOps best practices.
• Drive Infrastructure as Code (IaC) and automation for platform provisioning (environments, topics, ACLs, schemas, connectors, monitoring).
• Eliminate manual operations by scripting and automation across Boomi/Confluent (e.g., Python, Bash, PowerShell).
• Create reusable operational utilities to standardize onboarding, provisioning, access requests, schema changes, connector management, and deployment workflows.
• Measure and reduce operational toil through automation and platform guardrails.

Observability + AIOps (Datadog)

• Implement end-to-end observability using Datadog:

• Metrics/logs/traces, dashboards, service maps, alerts, anomaly detection
• Correlation across integrations, Kafka pipelines, and infrastructure

• Enable AIOps workflows (noise reduction, alert tuning, automated remediation hooks, intelligent incident routing).

Self-Service + Developer/Business Enablement

• Build a self-service portal and "golden path" templates to enable teams to onboard integrations/events quickly with security compliance.
• Establish an Event Marketplace approach (catalog, discovery, ownership metadata, governance workflows) to support ML/AI patterns and reuse.

Modernization Support (Legacy Target State)

• Support migration and modernization patterns from:

• TIBCO BWCE, Oracle SOA Boomi + event-driven APIs/events
• EDI/RosettaNet (TIBCO B2B) modern B2B patterns and managed onboarding
• IBM Sterling MFT automated file/event hybrid patterns and governance
• Informatica Cloud jobs modern integration/event/ELT patterns where appropriate, Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

• Strong, hands-on experience with Boomi Enterprise & Agent Studio (development and administration)
• Strong, hands-on experience with Confluent / Kafka:

• Confluent Cloud and/or Confluent Platform operations and administration
• topics/partitions, consumer groups, connector ops, schema governance, RBAC/ACLs, cluster health/capacity planning, cluster linking/mirroring

• Experience deploying/operating platforms on AWS including EKS/Kubernetes, IAM, networking, and security controls.
• 7+ years of experience of SRE Platform Engineering or Application Administration having configured and maintained enterprise-level applications.
• 5+ years using critical thinking to debug complex technical issues independently and drive the resolution working with internal teams then documenting Incident, Request and Change/Release management process using JIRA and ServiceNow
• Good understanding of software testing tools such as Selenium, JMeter, Junit, PyTest
• Deep expertise in observability using Datadog (APM/logs/metrics, dashboards, alerting, SLOs).
• Proven success building DevSecOps automation: CI/CD, IaC, security controls, secrets management, automated validation/testing.
• Strong scripting/automation skills (Python/Bash/PowerShell or similar) and comfort building internal tools/utilities.

Other preferred skills:

• Experience with event-driven architecture, messaging patterns (Kafka, RabbitMQ, TIBCO EMS), and platform governance.
• Experience modernizing EDI/RosettaNet and large B2B partner ecosystems.
• Familiarity with Informatica Cloud, TIBCO, Oracle SOA, or Sterling MFT migration strategies.
• Experience building self-service platforms and developer portals (APIs/events/templates).
• Knowledge of AWS Well-Architected principles and security/compliance controls (PII, retention, auditability).
• Relevant certifications: Kubernetes/AWS, Confluent, Boomi (nice to have, not required).
• Experience in Java full stack development with Spring & Spring Boot, 7+ years of IT-related work experience with a Bachelor's degree. OR 9+ years of IT-related work experience without a Bachelor's degree.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits: $141,600.00 - $212,400.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.