IT Support Engineer

Sky Systems, Inc.
Sacramento, United States of America
8 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Working hours
Shift work
Languages
English

Job location

Sacramento, United States of America

Tech stack

Microsoft Windows
Software Applications
Peripherals
Computer Equipment
Information Technology
ServiceNow

Job description

NOTE: The engineer should have their own laptop to carry while being on-site so you can be connected remotely via support team for instructions/guidelines.

Requirements

  • Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.

Hands on experience with ServiceNow.

  • Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
  • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
  • Ability to lift / move computer equipment weighing up to 50Lbs.
  • Skilled in desk side support and PC break/fix including basic administration of Windows O/S.

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