Application Services Consultant - Remote

Lorven Technologies Inc
New York, United States of America
yesterday

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 90K

Job location

Remote
New York, United States of America

Tech stack

JavaScript
Data analysis
Application Firewall
Application Services
Systems Engineering
Bash
Computer Engineering
DNS
Hypertext Transfer Protocols (HTTP)
OSI Models
Python
TCP/IP
Scripting (Bash/Python/Go/Ruby)
Transport Layer Security
Caching
Firewalls (Computer Science)
Infrastructure Automation Frameworks
Information Technology
Low Latency
Terraform
Ddos

Job description

  • Plan and deliver timely and organized services for customers, ensure customers see the full value in Client products and advice on product best practices.
  • Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Client working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer's technical teams.
  • Implement changes on behalf of the customer in the Client environment following the customer's change management process. Provide guidance to the customer to configure their CPEs and integration points.
  • Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.
  • Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Requirements

  • Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience
  • 8+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer.
  • Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
  • Deep understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs.
  • Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
  • Working experience with security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS.
  • Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3.
  • Working experience with infrastructure as code tools like Terraform.
  • Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.

About the company

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