macOS Systems Administrator (IT, JAMF, SSO, AWS, Python) - Onsite Role in Manhattan
Role details
Job location
Tech stack
Job description
System Administrator I supports Private Medical's identity systems, SaaS platforms, and endpoint workflows. This role resolves Tier 2 escalations, manages SSO/SAML reviews, administers Google Workspace and JumpCloud, and assists with IT projects across multiple regions., * Administer user accounts, groups, and policies in Google Workspace and JumpCloud.
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Manage SaaS tools including Zoom, RingCentral, Salesforce, and Exclaimer.
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Review and test SAML/SSO integrations for new applications.
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Support JAMF Pro workflows including device profiles and app deployment.
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Troubleshoot access, authentication, and provisioning issues escalated from Tier 1.
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Escalate complex system issues to Systems Administrator II.
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Collect requirements for new tools or workflows and support project planning.
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Provide on-site support 2-3 days per week within the assigned region.
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Travel as needed for hardware rollouts and network upgrades.
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Maintain system and workflow documentation in Confluence.
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Draft end-user communications for updates and new releases.
Requirements
Do you have experience in macOS?, * Hands-on JAMF Pro + macOS administration (not Windows-focused IT)
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Experience configuring SSO/SAML integrations
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Working knowledge of AWS and Python 3
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Based in NYC, NJ, CT as this will require hybrid onsite support at our NYC and CT offices, * 2-4 years in IT support or SaaS/system administration
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Experience with Google Workspace and identity platforms
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Knowledge of SSO/SAML and provisioning workflows
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Strong documentation and communication skills
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Ability to work on-site and travel (to our NYC, Greenwich, and Miami offices) when required
Benefits & conditions
110 E 60th St RM 808, New York, NY 10022 Hybrid work $101,000 a year - Full-time, Salary: $101,000/year target