Desktop Support Technician

• Install, configure, and troubleshoot Windows 10 operating systems in a networked environment
• Add and remove users, manage system access, and support basic network connectivity issues
• Perform PC deployments, hardware installations, and equipment setup for end users
• Provide field support, including onsite troubleshooting and resolution of hardware and software issues
• Deliver high-quality customer service to all levels of the organization, including face-to-face support
• Work independently to manage assigned tasks, prioritize workload, and resolve issues efficiently
• Document technical issues, configurations, and resolutions as needed

We are seeking a motivated Desktop Support Technician to provide hands-on technical support in a dynamic enterprise environment. This role requires strong Windows 10 expertise, hardware deployment experience, and excellent customer service skills to support a wide range of end users., * Minimum of 1 year of experience supporting Windows 10, including OS installation and troubleshooting

• At least 1 year of hands-on hardware support experience (PC deployments, installs, field tech work)
• Strong understanding of working within a networked environment
• Either 2 years of practical IT experience or an Associate's degree in a related field

Skills & Competencies

• Strong customer service skills with the ability to support a diverse user base
• Excellent verbal and written communication skills
• Self-motivated with the ability to work independently
• Strong problem-solving and troubleshooting abilities
• Professional, reliable, and adaptable in a fast-paced environment

Preferred

• Experience supporting enterprise-level environments
• Exposure to standard desktop tools and technologies in corporate IT settings

This is a Contract position based out of Geneva, NY. Pay and Benefits The pay range for this position is $19.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Geneva,NY.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.