Junior Software Developer

• Monitor site uptime and site reliability and take necessary action
• Stewardship and ownership of work items
• Work from support tickets to diagnosis of fault and then action or refer to appropriate 3rd line teams
• Write code according to standards, and security review tools
• Meet individual and contribute to the Applications Teams SLAs
• Onboard and mentor new colleagues to the team
• Working with project managers, technical leads, and subject matter experts to develop, maintain, and support, key Ofgem scheme applications.
• Complete personal training as per learning objectives relating to technical skills with the objective of becoming a full stack developer and undertake greenfield development of Ofgem schemes.

Key Outputs and Deliverables

• Triage of service requests and/or Incidents by replication and in turn identifying the appropriate solution
• Maintain Service Request tickets and items on Azure DevOps backlog
• Maintain documentation relating to the Application Support Team and contribute to the wider Digital Development Teams documentation store in various locations, such as the Azure wiki, Confluence, SharePoint
• Identify improvements in the Applications Support work area
• Supporting the Development Team within an agile project setting, delivering a varity of work items accordingly and meeting sprint timelines
• Actively participating & collaborate with colleagues across Ofgem. In particular.

• Digital Development Team (of which Applications Support is a part)
• Digital Delivery
• Delivery & Schemes
• Digital Data & Delivery Services, At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

• Essential skills and experience in the following technologies (Lead Criteria) :

• Microsoft .NET (C#)
• SQL Server
• NET
• Debugging and fault diagnosis

• Knowledge or experience in any of the following:

• MVC
• Microsoft Azure
• SOLID Techniques
• Entity Framework

• Able to demonstrate the following skills:

• Ability to learn and be trained on the job
• Managing of Problems, incidents and development tasks
• Strong work planning and time management

Desirable Criteria

• Some experience of working within a development team using debugging skills and tools.
• Agile methodologies.
• Writing unit and integration tests, and/or unit testing frameworks.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Communicating and Influencing, to get excited about. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Ability and Experience.

Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Executive Officer Level 1b Contract type Permanent Business area Delivery & Schemes Type of role Digital Information Technology Working pattern Flexible working, Full-time, Job share Number of jobs available 1 Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information, Benefits Alongside your salary of £26,694, OFGEM contributes £7,733 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something

Ofgem is Great Britain?s independent energy regulator. We?re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people. We?re offering a permanent role with the chance to work on exciting digital projects in a fast-paced and collaborative environment. This is a fantastic opportunity to gain exposure to both brand-new technologies and established systems, developing valuable technical experience across a wide range of digital services. You?ll be part of work that directly supports our mission to deliver greener, fairer outcomes for consumers and the environment. You?ll join a supportive and varied delivery environment where no two days are the same, working across innovative schemes and digital platforms that make a real difference. From greenfield development through to improving and maintaining existing applications, you?ll contribute to work that is both technically engaging and highly impactful. We?re looking for someone with a strong interest in software development and experience working with core technologies such as C#, ASP.NET and SQL Server, alongside an understanding of debugging and fault diagnosis. You?ll bring an organised and proactive approach, with the ability to manage development tasks and problem resolution effectively, as well as an eagerness to build your knowledge across modern development tools, cloud technologies and Agile delivery environments. In return, you?ll benefit from flexible working opportunities, on-the-job training, and support to help you grow your technical capability and career ambitions. You?ll join a welcoming and diverse team culture where collaboration, innovation and continuous improvement are encouraged, and where your ideas and contributions will be valued from day one. We have a critical purpose to develop and support digital solutions that help power the transition to a cleaner, more secure energy future. Join us in driving innovation across the energy sector while supporting the delivery of vital schemes that benefit consumers and communities across the UK.