Senior Technical Officer - Infrastructure (Networks)

Bath & North East Somerset Council is seeking an experienced Senior Technical Officer Networking to join our ICT Infrastructure team. This senior technical role is focused on ensuring the integrity, availability and ongoing development of the Council's enterprise network infrastructure, enabling critical services to operate effectively. Key Responsibilities

• Support, maintain and enhance LAN, WAN, WiFi and network security environments across the Council.

• Design, install, configure and support network infrastructure including switches and wireless solutions.

• Design, install, configure and support network firewall infrastructure and network security, understanding the complexities required to maintain a secure network.

• Act as an escalation point for complex networking incidents and undertake root cause analysis.

• Deliver infrastructure upgrades, migrations and networking improvement projects.

• Manage and coordinate work delivered by external suppliers and contractors.

• Maintain technical documentation, standards and procedures.

• Communicate technical information clearly to non-technical stakeholders.

• Provide guidance and mentoring to technicians where required.

You will be an experienced networking professional with a proven track record in large, complex IT environments. You will be organised, proactive and confident in taking ownership of technical issues and projects. Essential Knowledge, Skills and Experience

• At least five years' experience supporting large LAN and WAN network environments.

• The Council now hosts the majority of infrastructure in Microsoft Azure, so a strong understanding of this environment is essential.

• Extensive experience with network switches, firewalls, WiFi and Windows-based networking technologies.

• Experience designing, installing and maintaining LAN, WAN and WiFi solutions.

• ITIL Intermediate or equivalent qualification.

• A Level standard qualification in ICT or equivalent experience.

• Microsoft Certified Professional (MCP) qualification.

• A relevant network vendor equivalent certification.

• Strong analytical, organisational and communication skills.

Working Arrangements

• Participation in a rota including occasional evening and out of hours support.

• Flexible working options including some remote working by agreement.

• Standard Council flexi-time scheme applies, subject to service needs.

• Flexibility to travel across the Bath & North East Somerset area will be required.

Our work is guided by our values. We are Bold, Empowered, Supportive and Transparent, and these values underpin how we work together and how we serve our communities. If you are interested in this post and require more details or just to chat through the role and what's involved, please contact Wayne Goodliffe, Chief Technologist - Networks (Projects), on . Interview date: TBC No Agencies Please. Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible. * Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council's at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants. About Bath and North East Somerset Council. Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. Why Bath and North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.