2nd Line Support Engineer
RP SEARCH LTD
Leeds, United Kingdom
22 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Leeds, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Macintosh Computers
System Configuration
Dynamic Host Configuration Protocol
DNS
Networking Hardware
Microsoft Office
Virtualization Technology
Peripherals
Firewalls (Computer Science)
Network Server
VMware
Requirements
- Excellent communication skills
- Self-motivated and enthusiastic
- Previous experience in an IT support capacity
- Problem solving and attention to detail
Experience
- Providing remote support to end users
- Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals
- Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware
- Active Directory, DNS, DHCP and Group Policy
- Back up solutions and principles
- Preventative maintenance on PCs, networks and servers
- Office 365
- Network devices such as wireless routers and firewalls