Senior UX Designer

We're looking for a Senior UX Designer to help define and grow our mobile app experience. This role sits within a core consumer product team consisting of product managers, engineers, and designers working on high-impact software features.

You will play a key role in leading, defining, and driving the user experience for our mobile applications. You'll influence product direction, collaborate closely with cross-functional partners, and contribute to both strategic and hands-on design work. This role requires end-to-end product design ownership-from early-stage user research to high-fidelity prototyping.

You should be a strong collaborator and strategic thinker, comfortable working across disciplines to bring ideas to life. As a senior member of the team, you will also mentor and guide other designers.

Key Responsibilities

Work autonomously while balancing design quality within technical constraints and business requirements

Engage with partners and end users to understand their needs and design experiences that guide onboarding, education, troubleshooting, and product usage

Use customer research, wireframing, rapid prototyping, and usability testing to develop and validate design solutions

Contribute to and evolve the design system, including shared patterns, components, and documentation

Collaborate closely with stakeholders across Product, Engineering, Customer Experience, Brand, and Marketing

Partner with other designers to maintain design consistency, share feedback, and foster continuous learning

You thrive in a highly collaborative, fast-paced environment where teams are building and shipping quickly. Each day, you bring a customer-obsessed mindset, leveraging feedback and data to iterate on design solutions. You continuously look for opportunities to improve design standards, processes, and best practices.

Critical Soft Skills

Executive presence & communication

Visual design and UI sensibilities

Moves fast, understands sense of urgency

Critical Hard Skills

Experience with support on both our Mobile app and Insight/Business tool. Looking for folks who could 1) do either or 2) are deep in mobile or 3) enterprise-esque web tools/analytics/dashboards

Fluency with latest genAI tools. Is experimenting/using these regularly.

Technical depth. Understands networking. Has worked on connected hardware/software, IoT, smart home., 7+ years of experience in UX design or interaction design

Experience with visual design

Experience conducting user research, usability testing, and developing personas/journey maps

Experience defining and maintaining design systems and UX standards

Experience designing complex workflows

Experience delivering design solutions for large-scale, complex projects

Proficiency in design tools such as Figma, Rive, Spline, Adobe Creative Suite, etc.

Our mission is to serve as the central nervous system of the connected home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that support both wireless and wired connectivity needs for customers and businesses globally. Our cross-functional team-spanning hardware, software, and manufacturing-develops advanced Ethernet switching and gateway products, along with state-of-the-art security features to complement modern connectivity systems. We combine the agility of a startup with the resources and stability needed to build scalable, high-quality products. Our team creates solutions that customers love, from mesh networking systems to high-performance wired devices, and we are focused on shaping the future of the connected home.