Network Administrator

Requires: professional certification (CCNA or CCNP).

• Support the network infrastructure for LAN/WAN services at the National Institutes of Health (NIH) on behalf of the Center for Information Technology (CIT).
• Coordinate work actions to ensure the NIH network infrastructure remains resilient, secure, and operational, enabling scientific research and progress.
• Respond quickly and thoroughly to incidents, requests, and outages to maximize network uptime for scientists, researchers, and staff.
• Leverage networking expertise to develop solutions in a fast-paced, highly collaborative federal environment that balances security and compliance with scientific discovery.
• Assist in maintaining and troubleshooting network devices such as CISCO routers, switches, wireless access points, firewalls, and related equipment.
• Create network and closet diagrams, decipher network topologies, and diagnose configuration issues using command line tools.
• Utilize network tools to diagnose, trace, and validate activity on LAN ports, network gear, and endpoints, analyzing logs and traffic.

• Bachelor's Degree or high school diploma with relevant experience and professional certification (CCNA or CCNP).
• Minimum three (3) years of network administrator experience.
• Solid understanding of network protocols and switching, TCP/IP, FTP/HTTP(S), UDP, STP, VPN, etc.
• Experience troubleshooting network devices such as CISCO routers, switches, wireless access points, firewalls, and uninterruptible power supplies.
• Ability to activate and configure CISCO switches, routers, NICs, LAN ports, and diagnose configuration issues.
• Ability to create network diagrams and interpret network topologies.
• Proficiency with network diagnostic tools and log analysis.
• Ability to lift up to 50lbs to rack and stack network gear.
• Reliable transportation to respond to on-call emergencies within the DC-MD-VA area.
• Meticulous documentation skills and organizational ability.
• Effective team collaboration skills, both in-person and virtually.
• Strong sense of responsibility and ownership of tasks.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.