Data Analytics Manager

Partner with the VP of Marketing and Digital Strategy and staff to optimize IIANC's digital platforms (AMS, CMS, and related systems). Ensure data integrity, accuracy, security, and system performance across platforms. Support system upgrades and integrations, including planning, testing, and deployment. Develop queries, reports, and dashboards to deliver actionable insights for decision-making. Establish and document SOPs, data governance standards, and best practices. Provide staff training and technical support on data systems and reporting tools. Identify and recommend new tools and process improvements to enhance data capabilities. Support cross-departmental projects to ensure efficient and effective data workflows.

A minimum of three years of experience working in data analytics, data manipulation, and data visualization Proficiency in Microsoft Excel Proficiency in Power BI (dashboard development, DAX, data modeling) Relational database querying Experience in CRM administration (preferably with Dynamics365 and or HubSpot) Basic Web development (HTML/CSS, JavaScript) Experience with the Microsoft365 ecosystem (Power Automate, SharePoint, CoPilot studio) Comfortable integrating 3rd-party APIs into workflows and tools Strong analytical and problem-solving skills, with an eye for detail. Strong communication skills to convey technical concepts to all stakeholders in IIANC. Strong organizational skills and ability to manage multiple projects simultaneously. Proficiency in systems including Salesforce, Microsoft Dynamics, HubSpot Hands-on experience with data visualization tools. Experience with scripting languages such as python is a plus Ready to join an awesome team that embraces our core values of integrity, innovation, initiative, collaboration, professionalism, and responsiveness?

Perks & Benefits: Hybrid remote work opportunities + flexible work schedule Competitive pay Health Insurance Coverage Matching 401k options and pension Generous PTO Fun staff appreciation events 100% paid professional development Office Casual dress code On-site fitness equipment, gym membership reimbursement, and Staff Tranquility Room Job stability in a growing industry A 35-hour work week that includes every other Friday off (with a compressed workweek option)

Join an amazing team at IIANC! Who We Are: Come be part of something awesome at the Independent Insurance Agents of North Carolina (IIANC)! We're not just a professional industry association, we're a passionate, forward-thinking team that supports independent insurance agencies across North Carolina. Our mission? Empower our members and foster a workplace where innovation, collaboration, and fun thrive. We've built a culture that celebrates people. From staff kickball games to cheering on the Durham Bulls and Carolina Hurricanes, and frequent Lunch & Learns, we're big on connection and appreciation. Don't just take our word for it, IIANC has been named the 2025 #1 Best Employer in the small company category, adding to multiple years at the top and five straight years recognized by Business North Carolina as one of the Best Employers in NC. Position mission: Support the VP of Marketing and Digital Strategy by managing IIANC's data infrastructure and transforming data into a strategic asset: delivering reliable data, actionable insights, and innovative solutions that strengthen decision-making, improve operational efficiency, and drive member-focused results.