Information Systems Specialist

• Design, maintain, and administer core information and data systems while ensuring reliability, security, accessibility, and operational efficiency.
• Monitor and validate data accuracy across systems and platforms to maintain consistency, integrity, and compliance with organizational standards.
• Continuously evaluate and improve the organization's systems ecosystem to reduce duplication, improve scalability, and strengthen data flow between platforms.

Systems Integration, Automation & Workflow Optimization

• Develop and maintain system integrations, workflow automations, and API connections to streamline operations and improve access to information.
• Identify opportunities to reduce manual or repetitive work through scalable system design and automation.
• Analyze operational needs and recommend technology solutions that improve organizational effectiveness and staff productivity.
• Build and maintain automation workflows and system enhancements that support long-term operational growth.

Reporting, Dashboards & Analytics

• Build and maintain actionable dashboards, KPI reporting tools, and data visualizations that support operational and strategic decision-making.
• Support internal and external reporting needs, including grant and funder reporting, by ensuring information is accurate, timely, and easily retrievable.
• Utilize reporting and visualization tools to analyze trends and provide meaningful insights to leadership teams.

Technology Innovation & AI Solutions

• Research, evaluate, and implement emerging technologies and AI-enabled tools that improve reporting, workflow automation, staff productivity, and operational efficiency.
• Ensure technology solutions align with organizational goals, scalability needs, and data governance standards.
• Support innovation initiatives that improve how information is captured, accessed, shared, and utilized across the organization.

User Support, Training & Collaboration

• Provide technical guidance, training, and documentation to staff regarding systems, reporting tools, workflows, and technology processes.
• Develop user-friendly tools and workflows that improve adoption and minimize ongoing support needs.
• Communicate technical concepts clearly to non-technical staff while collaborating across departments to identify inefficiencies and opportunities for improvement.
• Maintain positive working relationships while delivering responsive, customer-focused technical support.

Do you have experience in Workflow management (operations management method)?, Do you have a Bachelor's degree?, * Bachelor's degree or equivalent combination of education and relevant experience.

• Minimum two years of experience in information systems or a related field.
• Strong understanding of databases, reporting tools, systems architecture, and data management principles.
• Experience with system integrations, automation workflows, APIs, and process improvement initiatives.
• Proficiency with SQL, reporting tools, and data visualization platforms.
• Strong analytical, organizational, and problem-solving skills.
• Ability to communicate technical concepts clearly to non-technical audiences.
• Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.

Preferred

• Bachelor's degree in Information Systems, Computer Science, or a related field.
• Proficiency with Microsoft Fabric and Power BI.
• Experience building integrations between systems using APIs or advanced workflow tools.
• Experience evaluating or leveraging AI tools to improve reporting, workflows, and productivity.
• Experience working in a nonprofit or mission-driven organization.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * Pay Range: $75,000-$90,000/year (commensurate with experience)
• Schedule: Full-Time | Monday-Friday | 8:00am-4:30pm
• Classification: Exempt
• Work Setting: On-Site | Kansas City, MO
• Travel: Occasional travel throughout the metropolitan area as needed
• Benefits: Health, dental, vision, 401(k) with match, paid time off, and more

About CDD

For more than 50 years, the Center for Developmentally Disabled (CDD) has supported individuals with developmental disabilities in living, working, and thriving independently in their communities. Our mission is rooted in dignity, opportunity, inclusion, and meaningful support - and we are looking for innovative professionals who want their work to make a difference.

CDD is seeking a skilled, forward-thinking Information Systems Specialist to design, manage, maintain, and optimize the organization's systems and data environment. Reporting to the Chief Operating Officer, this role partners across departments to improve workflows, strengthen data accessibility, streamline integrations, reduce manual processes, and implement scalable reporting, automation, and emerging AI-enabled solutions that improve operational effectiveness and mission impact. This is a high-impact opportunity for a technology professional who enjoys solving real operational challenges, improving processes, and helping teams work smarter through better systems and data management. Why You'll Love This Role * Broad scope: work across systems administration, reporting, automation, integrations, dashboards, workflow optimization, and emerging AI tools. * Your work directly supports the staff who care for individuals with developmental disabilities every day. * Partner across departments to solve operational challenges through technology, automation, and improved data flow. * Build scalable reporting tools, KPI dashboards, and system enhancements that support organizational growth and decision-making. * Evaluate and implement workflow automation and AI-enabled productivity solutions that reduce repetitive work and improve efficiency. * Join a mission-driven nonprofit organization with over 50 years of service to the Kansas City community.