Senior IT & Systems Security Specialist

As our Senior IT & Systems Security Specialist, you'll strengthen and advance our IT infrastructure, cybersecurity, web performance, and system integrations. You'll ensure every connection-from inventory management and accounting systems to our eCommerce platform and email provider- runs seamlessly and securely, while continuously improving performance and data integrity.

Our website is our most important sales tool, and you'll be relentless about optimizing and safeguarding it. You'll work closely with Sales & Marketing to monitor and improve key KPIs like bounce rate, time on site, and conversion rates through testing, refinement, and secure strategies that drive measurable growth.

Beyond maintaining uptime, you'll elevate systems by optimizing SEO, enhancing cybersecurity, ensuring compliance with relevant frameworks (including structured maturity models such as the Cybersecurity Maturity Model Certification (CMMC)) in regulated environments, building reliable reporting, and enabling accurate, data-driven decision-making. This includes establishing secure network architecture, monitoring systems and logs for threats, and maintaining resilient backup and recovery capabilities.This role operates within a compliance-driven environment subject to specific legal and contractual requirements, and is therefore limited to U.S. citizens. It offers autonomy, trust, and the opportunity to take ownership of key initiatives within a collaborative, small-team environment., * Maintain and enhance IT systems, networks, and hardware to ensure security, reliability, compliance, and uptime.

• Manage cloud-based servers and APIs with a focus on security, scalability, and uptime.
• Implement and improve cybersecurity protocols aligned with industry best practices and regulatory frameworks.
• Work within and support structured cybersecurity compliance frameworks and maturity models (such as the Cybersecurity Maturity Model Certification (CMMC)) in environments with defined regulatory or contractual requirements.
• Establish and maintain system monitoring, logging, and incident detection/response processes.
• Conduct system audits, vulnerability assessments, and data protection checks to identify and mitigate risks.
• Oversee vulnerability management, patching, and system hardening in alignment with industry standards (e.g., CVSS prioritization and NIST guidance).
• Manage network security infrastructure, including firewalls, segmentation, access controls, and secure configurations.
• Ensure data protection through encryption, access control management, and secure system configurations.
• Maintain disaster recovery and business continuity plans, including backup validation and recovery testing.
• Ensure seamless integrations and accurate data alignment across inventory management and accounting systems in addition to eCommerce platforms.
• Use modern networking and programming languages to build and maintain secure integrations and workflows.
• Support engineering and technical teams by aligning IT with product development, version control, and secure code management.
• Integrate or develop secure, compliant eCommerce plugins as needed.
• Proactively identify and resolve IT or systems issues with compliant, preventive solutions.
• Oversee and optimize website performance, SEO, and eCommerce operations, leveraging analytics and A/B testing to improve user experience, conversion rates, and overall digital performance.
• Partner with Sales & Marketing to optimize digital customer journeys, conversion funnels, and KPI performance, supported by reliable reporting and data-driven insights.

Do you have experience in Vulnerability management?, * 7+ years of progressive IT, cybersecurity, and systems management experience.

• This position is subject to certain legal and contractual requirements; therefore, only U.S. citizens are eligible for consideration.
• Hands-on experience with cybersecurity and compliance frameworks, including structured maturity models such as Cybersecurity Maturity Model Certification (CMMC), in regulated or contract-driven environments.
• Skilled in maintaining documentation, controls, and policies that support audit and security readiness.
• Experience with vulnerability management, patching, system hardening, access control, privileged account management, and security monitoring in enterprise environments.
• Familiarity with logging, incident response, and security event analysis in regulated environments.
• Strong ability to design and maintain secure, compliant system configurations and reporting for data-driven decision-making.
• Proven success managing web platforms, SEO, eCommerce systems, and digital integrations.
• Strong understanding of eCommerce KPIs (bounce rate, time on site, conversion) and optimization techniques, including A/B testing and performance analysis.
• Creative, resourceful, and solutions-oriented, with a proactive approach to challenges.
• Independent, accountable, and able to prioritize multiple initiatives in a small-company environment.
• Familiar with engineering or manufacturing workflows and able to align IT systems accordingly.
• Bonus: Experience in robotics or with the FIRST Robotics Competition (FRC)., * IT systems administration, infrastructure, or cybersecurity: 7 years (Required)
• cybersecurity operations, vulnerability management, patching: 4 years (Preferred)
• cybersecurity compliance frameworks: 3 years (Preferred)
• enterprise systems support (ERP, inventory, eCommerce): 4 years (Preferred)
• cloud infrastructure management (AWS, etc): 4 years (Preferred)

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * A collaborative role managing and improving IT and digital systems in a well-established, growing company.
• Opportunity to contribute to key decisions without heavy bureaucracy.
• Competitive pay, benefits, and long-term stability.
• A team-oriented environment where your expertise directly drives business growth., * Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Cross The Road Electronics (CTRE) is a leading provider of embedded solutions for control systems, including robotics, diver propulsion vehicles (DPVs), motor control, and outdoor propulsion. A trailblazer in solutions that support educational and competitive robotics teams around the world, CTR Electronics takes pride in its in-house design, assembly, and testing of its branded products. Located in Macomb Township, Michigan, and founded in 2006 by Mike Copioli and Omar Zrien, CTRE's expertise lies in designing, developing, and manufacturing hardware and software components as well as utilizing communication protocols like CAN bus, Ethernet, I2C, SPI, and USB to create unique, durable, and cost-effective solutions for partners worldwide.