System Engineer

Cymorth IT is a Managed Service Provider supporting small and mid-sized businesses. We're looking for a Systems Engineer who enjoys variety - one day you're standing up a new client's M365 tenant, the next you're hardening a network for a CMMC audit, and the day after that you're troubleshooting a thorny Intune deployment. This is a generalist role., * Day-to-day administration of client environments: Microsoft 365 (Commercial, GCC), Google Workspace, Entra ID, Intune, and Active Directory.

• Deploy and maintain endpoints and network infrastructure: Windows servers and Windows computers, Ubiquiti UniFi networks, firewalls, VPNs, wireless.
• Configure and operate our security stack.
• Work alongside our CMMC practice - implementing technical controls, gathering evidence, and helping clients prepare for C3PAO assessments.
• Respond to escalated tickets, troubleshoot what the help desk can't, and document what you build so the next engineer can pick it up.
• Participate in client onboarding: discovery, design, migration, and turnover to operations.
• Contribute to runbooks, baselines, and our internal knowledge base.

Do you have experience in Wireless networking?, * 3+ years in an MSP, internal IT, or systems administration role.

• Strong working knowledge of Microsoft 365 administration (Exchange Online, SharePoint, Teams, Entra ID, Conditional Access).
• Comfort with Windows Server, Active Directory, Group Policy, and modern endpoint management (Intune or comparable MDM).
• Strong background in computer networking concepts including TCP/IP protocols, networking standards, and network security measures.
• Networking fundamentals: VLANs, routing, firewall rules, VPN, DNS, wireless.
• Clear written communication. Our work is documented; vague tickets and undocumented changes don't survive here.
• Reliable transportation: For clients in the Knoxville area, you may be expected to be on site at their location from time to time.

Nice to Have

• Experience with CMMC, NIST SP 800-171, or DoD contractor environments.
• Familiarity with FedRAMP-authorized cloud platforms (M365 GCC, Google Workspace with Assured Controls).
• Industry certs (Microsoft, CompTIA Security+, CCNA, etc.) - useful but not a substitute for hands-on experience., * IT: 3 years (Preferred)

Ability to Commute:

• Alcoa, TN 37701 (Required)

Work Location: Hybrid remote in Alcoa, TN 37701

$40 - $55 an hour - Full-time, Contract, Pulled from the full job description

• Flexible schedule, * Real variety. Generalist work with depth in the areas you choose to grow into.
• A small team - your work is visible, and you'll have direct input into how we operate.
• Exposure to compliance work.
• Competitive salary, and continuing education / certification support.
• Hybrid arrangement available.
• 6 month contract with opportunity for permanent employment.

Pay: $40.00 - $55.00 per hour

Benefits:

• Flexible schedule