Support and Testing Engineer

• Provide first level technical support for external customers via email, web forum, and phone
• Test new features and software releases
• Communicate bug reports and feature requests to developers

Do you have experience in macOS?, Do you have a Bachelor's degree?, * Self-driven with strong written and verbal communication skills

• Friendly, positive attitude
• Ability to communicate with both technical and non-technical customers
• Strong problem solving ability with attention to detail
• Responsible, self-dependent and ethical
• Eligibility to work in the U.S. without visa sponsorship

Preferred Skills

• Bachelor's degree or equivalent
• Windows, Mac, and Linux operating systems
• Basic computer networking
• Version control systems
• Working knowledge of at least one programming or scripting language

Pulled from the full job description

• Parental leave
• Health insurance
• Retirement plan
• Paid time off
• Dental insurance, * Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Compensation Package:

• Hourly pay
• Yearly bonus