Enterprise AI Specialist

We are seeking an Enterprise AI Specialist who is a hands-on builder, practitioner, and trainer who designs, builds, and deploys AI-enabled solutions that improve productivity, decision-making, and employee experience across the organization. This role actively builds copilots, agents, and automations, partners directly with the business teams to deliver working solutions, and trains employees and champions to safely and effectively use tools such as Microsoft Copilot and Power Automate.

In addition to delivery, this role plays a critical enablement function - upskilling teams, establishing repeatable patterns, and driving adoption - while ensuring all solutions align with enterprise security, privacy, and Responsible AI standards. The guiding philosophy for this role is Simple, Scalable, Secure, and Responsible.

If you are energized by partnering with others to solve problems, build solutions, and train them in how to build and support their own solutions - this role is for you., * Design, build, and deploy AI-enabled solutions directly, including copilots, conversational agents, and workflow automations using Microsoft Copilot, Copilot Studio, and Power Automate.

• Own delivery from prototype through production-ready solution, including testing, documentation, and handoff.
• Create reusable assets such as agent templates, prompt libraries, automation patterns, and reference flows.
• Build and configure Copilot Studio agents, including topics, entities, actions, knowledge grounding, and integrations with enterprise systems.
• Implement end-to-end automations triggered by copilots or business events (approvals, notifications, data updates).
• Design and deliver hands-on training for employees, makers, and business teams on Copilot, copilots, and AI-enabled workflows.
• Develop practical job aids, playbooks, demos, and walkthroughs tailored to different roles and skill levels.
• Coach teams on prompting best practices, output validation, and appropriate use of AI in daily work.
• Serve as a go-to internal expert through workshops, office hours, and direct support.
• Ensure AI solutions include clear usage guidance, limitations, and human oversight expectations.
• Support Responsible AI governance activities including documentation, logging, and monitoring.
• Help establish guardrails that enable safe innovation without unnecessary friction.

• Bachelor's degree in Computer Science, Information Systems, Data Science, Business Analytics, or a related field, or equivalent practical experience.
• 3+ years delivering automation, low-code solutions, analytics, or AI-enabled capabilities in an enterprise environment.
• Demonstrated experience building solutions yourself-not just managing vendors or writing requirements.
• Experience training, coaching, or enabling non-technical users on new tools or platforms.
• Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps, Dataverse) and/or Microsoft Copilot experiences.
• Practical knowledge of generative AI concepts applied to real business scenarios.
• Ability to integrate AI solutions with enterprise systems using connectors, APIs, and governed data sources.
• Strong ability to teach by doing-walking users through solutions and building confidence.
• Clear communicator who enjoys helping others learn and adopt new capabilities.
• Collaborative, patient, and energized by seeing others succeed with tools you helped build.
• Preferred Certifications (or equivalent hands-on experience)

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.