Lead, Account Solution Engineer - Federal Civilian

We're looking for exceptional candidates to join the Solution Engineering team. The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in the company's technology infrastructure, and removing all technical objections in the sales cycle. To achieve this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to discover business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements and provide business value.

Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. Oh, and don't forget those communication and presentation skills. They usually come in handy in our line of work. Finally, the ability to take complex pieces of technology and describe them in a simple and easy to understand way will seal the deal! If you believe you have these skills, we want to talk to you. Responsibilities:

• Understand customer goals and challenges and map those back to the Salesforce product portfolio
• Design, build, and demonstrate innovative solutions to address these challenges
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
• Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives defined collaboratively with management
• Respond effectively to RFIs/RFPs
• Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• 7 or more years experience as a solution/sales engineer for a CRM company or similar technology
• Demonstrated leadership and mentorship skills
• Knowledge of related applications, relational database, web technology, and cyber-security
• Web, application server, and database programming experience such as Java, Javascript, REST/SOAP, HTML5/CSS, SQL, etc.
• Solid oral, written, presentation and interpersonal communication skills
• Ability to work as part of a cross-functional team to solve technical problems
• Ability to travel domestically
• US citizen, In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to these customers which meet NIST, FedRAMP, and other applicable standards.