IT End User Support Specialist
County of Rock
yesterday
Role details
Contract type
Permanent contract Employment type
Part-time / full-time Working hours
Regular working hours Languages
EnglishJob location
Tech stack
Microsoft Windows
Microsoft Active Directory
Macintosh Computers
Client Server Models
Computer Networks
Health Information Systems (HIS)
PostgreSQL
Microsoft SQL Server
Routing
Scripting (Bash/Python/Go/Ruby)
Peripherals
Information Technology
Gsuite
Job description
Rooks County Health Center (RCH) is seeking a motivated and skilled IT End User Support Specialist to support daily technology operations across our healthcare organization. This role is essential in ensuring staff have secure, reliable, and efficient technology tools to deliver exceptional patient care., * Install, configure, maintain, and troubleshoot computer systems, software, and peripheral equipment.
- Provide support for hospital applications, including the Health Information System (HIS).
- Diagnose and resolve hardware, software, and connectivity issues; escalate complex issues as needed.
- Support network and system performance while maintaining current knowledge of evolving technologies and best practices.
Requirements
Qualified candidates should demonstrate strong technical and customer service skills, with preference given to applicants with experience in:
- Supporting Windows PCs, Macs, tablets, mobile devices, printers, scanners, and related peripherals.
- Networking concepts including routing, switching, firewalls, and client-server communications.
- Active Directory, Group Policy, Google Workspace, and database management (MS-SQL/PostgreSQL).
- Scripting or automation to improve efficiency and streamline routine tasks.
Benefits & conditions
RCH offers a competitive salary and a comprehensive benefits package. Must pass a physical and drug screen.