System Administrator
Vallum Associates
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, French Experience level
SeniorJob location
Tech stack
Microsoft Windows
Microsoft Active Directory
Confluence
JIRA
VoIP
Issue Tracking Systems
System Center Configuration Manager
Windows Server
Powershell
SharePoint
Peripherals
Laptops
Job description
- Provide L1/L2 IT support and resolve incidents/service requests efficiently
- Support Microsoft 365, Windows 11, Active Directory, Entra ID, Exchange, Teams, SharePoint, and end-user devices
- Manage ticketing systems, device deployment, software installation, and IT asset records
- Assist with IT documentation, projects, and continuous service improvements
Requirements
- 5+ years of IT support experience in an international environment
- Strong knowledge of Microsoft 365, Windows 11, AD, Entra ID, Exchange, Jira, and Confluence
- Experience with laptops, peripherals, IP telephony, and mobile device support
- Fluent in French and strong English communication skills
- PowerShell, SCCM, networking, Windows Server, or ITIL knowledge is a plus