Business Support

We are looking for a Business Support Administrator to join a busy and growing business, assisting with the referral process of injured clients who have been referred to us for rehabilitation and Case Management services. Working alongside our referring parties of Solicitors, Insurance companies, Case Management companies, etc. You will be responsible for arranging assessments and treatment for the injured person, as well as supporting the team with associated tasks relevant to the client's journey with ETS.

Do you have experience in Time management?, * A confident communicator (excellent written and verbal skills)

• Highly organised with strong time management and prioritisation skills
• Detail-focused, with strong data accuracy and quality checking skills
• Process-compliant, methodical and able to follow procedures consistently
• Comfortable working with sensitive and confidential information
• A strong team player who is flexible and supportive of colleagues
• Calm under pressure, able to manage competing demands
• Competent in Microsoft Office (Outlook, Excel, Word)
• Numerate, with confidence handling invoices, trackers and records
• Empathetic and professional when communicating with varied stakeholders, * Minimum: 3 GCSEs (or equivalent) at grade C/4 or above
• Previous experience in a busy administrative role (or similar) where strong organisation, customer service and process compliance were essential
• Experience liaising with external stakeholders (e.g., clients, insurers, solicitors) is beneficial
• Experience in healthcare, rehabilitation, clinical, insurance, legal, or case management environments is desirable (but not essential)

What We Offer

• Full training and development to become a multi-skilled team member
• Supportive team environment with structured onboarding
• Opportunity to contribute to meaningful work that supports service users' recovery and rehabilitation
• A role where quality, professionalism and attention to detail are truly valued