IT Support Analyst 0526

• Resolve Tier 1 IT issues via phone, email, and in-person at the office
• Manage and update tickets throughout the full lifecycle
• Create and disable accounts in AD Manager for new hires and terminations
• Track and report on onsite hardware inventory
• Administer mobile text messaging system and manage software lifecycle
• Perform system installations, updates, and routine maintenance to prevent outages
• Deliver IT orientation/training to new employees
• Prepare and maintain end-user documentation (training manuals, FAQs)
• Escalate advanced issues to the appropriate IT personnel, IT Site Support Analyst Build a Career That Matters with One of the World's Most Respected Employers! - This opportunity is in Anderson, SC a vibrant growing city less than a…

• 3 days ago

• Windows 11 and Mac OS troubleshooting (hardware and software)
• Microsoft 365 / O365 suite: Outlook, Teams, SharePoint, OneDrive, Word, Excel, PowerPoint, OneNote
• Active Directory / AD Manager: new hire account creation, terminations, and access management
• Mobile device support: iPhones, iPads, MiFi devices
• Network fundamentals: WAN, LAN, (VoIP/telecom a plus)
• Peripheral troubleshooting: printers and related hardware
• Ticketing system experience (any platform; formal system experience is a plus)
• Microsoft Copilot usage within M365 apps - strongly preferred

Southwire + Atlanta, GA A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire a…, © 2026 Careerjet All rights reserved