IT Infrastructure Engineer -Cloud & Microsoft 365

This position is responsible for hands-on implementation, operation, and troubleshooting of IT infrastructure systems, while supporting project execution under the direction of the Project Manager.

• Support project execution by tracking tasks, reporting status, and coordinating with the Project Manager.

• Implement, configure, and maintain endpoint management solutions (Intune, Tanium, SCCM) and identity platforms (Entra ID, Active Directory, Windows Hello).

• Operate and maintain Microsoft 365 services (SharePoint Online, Exchange Online, Intune) and security tools (MS Defender, etc.).

Build and manage cloud infrastructure on AWS and Azure (CloudWatch, Azure Monitor, EC2, S3, and related services).

• Identify operational inefficiencies and lead continuous improvement initiatives to streamline infrastructure operations.
• Support pre-sales activities including proposal preparation, effort estimation, and client presentations to contribute to revenue growth.
• Participate in the launch and stabilization of Managed Service offerings, including defining operational procedures and SLAs.
• Other duties as may be assigned by the Project Manager.

Do you have experience in Schedule management?, * 2+ years of experience in IT infrastructure environments (endpoint management, cloud, identity, or Microsoft ecosystem).

• Hands-on experience with one or more of the following:
• Endpoint Management: Intune, Tanium, SCCM, Windows FU
• Identity & Access: Entra ID, Entra ID Connect, Windows Hello
• M365 Services: SharePoint Online, Exchange Online, Intune
• Cloud Platforms: AWS (EC2, S3, CloudWatch) or Azure (Monitor, VMs, Networking)
• Security: MS Defender, access privilege management
• Experience improving operational efficiency through process standardization, automation, or tooling.
• Basic project coordination experience (schedule management, vendor communication, status

Other Requirements:

• Fluency in English
• Proficiency in Japanese preferred (Japanese is not required, but it is an advantage given the need to interact with Japanese customers.)
• Ability to travel to customer sites or data centers as needed

Preferred Certification: AWS, Azure, MS365, Security, PMP Certification

3.93.9 out of 5 stars New York, NY Hybrid work $70,000 - $100,000 a year - Full-time