Desktop Support Technician - IT - Days
Role details
Job location
Tech stack
Job description
The Desktop Support Technician I is responsible for configuring, installing and maintaining PC hardware, software, etc for all clients at all hospital locations. This non-clinical position requires skills and experience in computer troubleshooting and repairs. The Desktop Support Technician I must support the mission of providing Sacred Work to all who enter the doors of Baptist Hospitals of Southeast Texas., Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide level 2 technical support to users
- Track orders and escalate issues to other IT teams as required.
- Provide excellent customer service.
- Install, setup, move, maintain end user equipment including printers, workstations, mobile devices, etc.
- Analyze and troubleshoot all system failures to component level if necessary and rapidly initiating repairs.
- Support IT and Hospital projects as a resource and technical guidance.
Requirements
Do you have experience in Equipment troubleshooting?, Do you have a High school diploma or GED?, High School Diploma or equivalent
1-3 years of experience
Benefits & conditions
Pulled from the full job description
- Health insurance
- Retirement plan
- Paid time off
- Vision insurance
- Dental insurance, Competitive benefits are offered including:
Matched Retirement Plan
Paid Time Off
Comprehensive Benefit Plan - Medical, Dental, Vision and Much More!
Bonus Potential