Director, Information Technology

We are seeking a visionary and results-driven Director of Information Technology to lead our IT department and shape our technological future. In this senior leadership role, you will work with the VP of IT Operations and Security to architect our technology strategy, ensuring our infrastructure is secure, scalable, and perfectly aligned with our business growth objectives. You will lead a high-performing team of technical professionals, fostering a culture of innovation and excellence., You'll work with our experienced leadership and technical teams to help keep business strategy and technical execution aligned and moving forward.

· Strategic Leadership: Develop and execute a multi-year IT roadmap that supports digital transformation and operational efficiency.

· Team Management: Recruit, mentor, and manage IT staff and external vendors, providing direction on daily operations and career development.

· Infrastructure & Operations: Oversee the design and maintenance of all networks, servers, cloud platforms (AWS/Azure), and hardware systems to ensure high availability.

· Cybersecurity & Compliance: Establish robust security protocols, manage disaster recovery plans, and ensure compliance with industry regulations and data privacy laws.

· Financial Oversight: Develop and manage the annual IT budget, negotiating with vendors to optimize costs and maximize ROI on technology investments.

· Executive Collaboration: Partner with senior leadership to identify technology needs and translate complex technical concepts into actionable business strategies.

Do you have a valid Driver's License license?, Do you have experience in Virtualization?, Do you have a High school diploma or GED?, This is a senior role requiring extensive experience and knowledge:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree or MBA is highly preferred.
• Experience: 10+ years of overall IT experience, with at least 5 years in a leadership or managerial capacity.
• Technical Expertise: Strong knowledge of network, virtualization, operating systems, application and data architecture, enterprise software (ERP/CRM), and cloud computing.
• Project Management: Proven ability to lead complex, enterprise-wide technology projects from conception to completion.
• Certifications: Professional credentials such as CISSP, or ITIL are highly desirable.
• Soft Skills: Exceptional communication, analytical problem-solving, and the ability to maintain composure under pressure.

Social Skills: Must act in a respectful, knowledgeable, and professional manner. Work requires regular interaction involving exchange and receipt of complex information; adjusting actions in relation to others' actions; trying to reconcile differences; actively looking for ways to help people and Global Water be successful. Will interact with employees at all levels and represent Global Water externally.

Physical Demands: Must be able to perform the following on a regular basis: Sitting for extended periods; prolonged periods of time with repetitive motions of hands and fingers; close vision, distance vision and ability to adjust focus. The employee must occasionally lift and/or move up to thirty pounds. Work is performed in an office and outdoors where the employee may be exposed to noise from construction sites, heavy equipment and inclement weather. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Core Values: Applicant must understand, identify with, and adhere to the Global Water Core Values:

1. Believe in the Mission and Each Other

2. Be Disciplined in Thought and Action

3. Take Ownership

4. Maintain a Positive Mindset

General: Must have satisfactory outcome of drug testing, criminal record checks, motor vehicle record, and employment records prior to starting employment.

Licenses: Must have a valid Arizona driver's license., * Bachelor's (Required)

Experience:

• Leadership: 5 years (Preferred)
• Information Technology: 10 years (Preferred)

License/Certification:

• CISSP (Preferred)
• ITIL Certification (Preferred)

Pulled from the full job description

• Referral program
• Tuition reimbursement
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Global Water Resources, Inc. is a leading water resource management company that owns and operates 39 systems which provide water, wastewater, and recycled water services. The company's service areas are located primarily in growth corridors around metropolitan Phoenix. Global Water recycles over 1 billion gallons of water annually. The company has been recognized for its highly effective implementation of Total Water Management (TWM). TWM is an integrated approach to managing the entire water cycle that involves owning and operating water, wastewater, and recycled water utilities within the same geographic area to maximize the beneficial use of recycled water. It enables smart water management programs such as remote metering infrastructure and other advanced technologies, rate designs, and incentives that result in real conservation. TWM helps protect water supplies in water-scarce areas experiencing population growth. Global Water has received numerous industry awards, including national recognition as a 'Utility of the Future Today' for its superior water reuse practices by a national consortium of water and conservation organizations led by the Water Environment Federation (WEF). The company also received Cityworks' Excellence in Departmental Practice Award for demonstrating leadership and creativity in applying public asset management strategies to daily operations and long-term planning. In addition to competitive wages and an excellent benefits package, you will have the opportunity to join an outstanding and incredibly talented team committed to the values of internal and external exceptional service. Global Water supports the growth and development of our employees. We are looking for individuals that are creative, motivated, and dedicated.