Solution Architect / Tech Lead (AI-Driven Digital Channels)
Qaracter Group
Municipality of Madrid, Spain
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Municipality of Madrid, Spain
Tech stack
Agile Methodologies
Artificial Intelligence
Automation of Tests
Middleware
Scrum
Systems Architecture
Systems Integration
Api Design
Api Management
Microservices
Job description
In Qaracter we are looking for a Solution Architect / Tech Lead to join a Digital Channels Agile Squad, playing a key role in end-to-end architecture, integrations, and the intelligent automation of UX and QA processes.
This role is ideal for someone who thrives at the intersection of architecture, integrations, AI, and agile delivery, driving scalable and secure digital solutions in a high-impact environment.
What You'll Do
- Solution Architecture & Integrations
- Design and lead end-to-end digital solutions for web and mobile journeys
- Define and oversee API-based integrations, microservices, and middleware architectures
- Ensure scalability, performance, and security across systems and platforms
- Act as the technical reference for the squad, guiding decisions and removing blockers
- AI-Driven UX & QA Enablement
- Apply Artificial Intelligence to enhance UX validation and QA processes
- Leverage AI for automated testing, flow validation, anomaly detection, and journey optimization
- Improve delivery speed and quality by using AI as a quality and experience accelerator
- Agile Delivery & Cross-Functional Leadership
- Lead technical delivery within an Agile (Scrum/Kanban) environment
- Collaborate closely with Business, Product, UX, QA, and Architecture teams
- Drive alignment between technical decisions and business priorities
- Participate in and support Agile ceremonies (Planning, Sprint Review, Demos, Daily)
- Domain & Platform Knowledge
- Contribute architectural expertise in environments related to digital banking and financial platforms
- Apply or build knowledge around securitization concepts
- Work within complex digital banking ecosystems and large-scale financial platforms
Requirements
- Proven experience as a Solution Architect, Tech Lead, or similar role
- Strong background in API integrations, system architecture, and microservices
- Experience applying Artificial Intelligence to UX and/or QA processes
- Solid understanding of digital channels and customer journeys (web/mobile)
- Experience in Agile environments
- Knowledge of securitization
- Strong leadership, communication, and decision-making skills
- Ability to work in fast-paced, collaborative environments
About the company
Qaracter is an international consulting firm working on digital transformation projects for clients across multiple industries. While we collaborate with organizations from different sectors, the majority of our work is focused on banking and insurance, operating in complex and highly regulated environments.
We support clients across Europe, Latin America, and the United States, delivering scalable, high-impact solutions in global and multicultural contexts, aligned with international standards and best practices.
At QARACTER Group, we are committed to ensuring equal opportunities and non-discrimination in all our processes, promoting an inclusive and diverse work environment. All applications are welcome regardless of sex, gender, gender identity or expression, sexual orientation, origin, ethnicity, age, disability, or any other personal or social condition, in line with our Plan de Igualdad and our commitment to equity.