Infrastructure Engineer

LiteCloud is a managed services and internet service provider in the Baltimore area, operating across MSP, residential ISP, commercial fiber, and datacenter environments. We're looking for an Infrastructure Engineer with a strong networking foundation to join our team. This is a generalist infrastructure role with a network-heavy tilt. We need someone who can work across the full stack - but who's strongest when the problem is routing, switching, or connectivity. We place a high value on documentation. The right candidate documents as they go, builds runbooks and diagrams as a matter of habit..

Networking (Primary Focus) Routing & Switching - BGP, OSPF, VLANs, inter-VLAN routing, SAN switching Firewall Administration - FortiGate strongly preferred; general next-gen firewall experience required VPN Technologies - IPsec site-to-site, SD-WAN concepts Datacenter Infrastructure - Cross-connects, ISP handoffs, physical layer understanding Network Monitoring - PRTG / Zabbix, SNMP, syslog Systems & Infrastructure Virtualization - Hyper-V and/or VMware administration; Proxmox experience a plus Backup & DR - Veeam Backup & Replication; understanding of backup architecture, job management, and recovery workflows Microsoft 365 / Entra ID - Tenant administration, conditional access, basic security posture management Windows Server - Active Directory, DNS, DHCP, RDP/terminal services Documentation & Diagramming - Visio or draw.io; strong documentation habits are essential to this role Preferred / Bonus Skills FreePBX / Asterisk - SIP trunks, SBC configuration, Sangoma ecosystem Cambium cnMaestro / wireless backhaul Fiber and circuit management - carrier circuits, LOAs, circuit IDs Ciena MCP experience Proxmox / Linux server administration RMM tooling PowerShell scripting for automation and administration What We're Looking For 5-10 years of experience in infrastructure and/or network engineering, ideally with MSP or multi-client background A generalist who can own the full infrastructure stack, but whose depth is in networking Someone who treats documentation as a core part of the engineering work, not an afterthought A strong communicator with an MSP mentality - juggling multiple client environments, understanding scope boundaries, knowing when something is "ours" vs. the client's internal IT Self-directed and comfortable working with a small team where you own outcomes, not just tickets Certifications (Valued, Not Required) CCNA / CCNP Fortinet NSE4+ CompTIA Network+, Server+, or Security+ Microsoft certifications (AZ-104, AZ-500, or similar) VCP (VMware) or Veeam VMCE

401(k) Health insurance Paid time off 401(k) matching Competitive salary Dental insurance Flexible schedule Vision insurance Infrastructure Engineer - Network Focus Company: LiteCloud Location: Baltimore, MD area (Hybrid - remote eligible after 30-day onboarding period) Salary: $90,000+, commensurate with experience, Salary: $90,000+, based on experience Autonomy - real ownership of infrastructure, not just executing runbooks Variety - MSP life means no two days are the same Growth path - opportunity for leadership responsibility as LiteCloud grows Flexible work from home options available.