ERP systems manager
Role details
Job location
Tech stack
Job description
The ERP / Business Systems Manager is responsible for the secure, reliable and effective operation of the organisation's ERP, MRP and related business systems. Operating across UK-wide and European operations, this role owns the support, maintenance and future development of the ERP environment, ensuring it continues to meet the needs of a growing manufacturing organisation.
The role requires a strong blend of technical ERP expertise, business process analysis, stakeholder engagement and hands-on system management. The successful candidate will lead ERP improvements, manage upgrades, support users and oversee in-house ERP development initiatives.
Key Responsibilities
- Own and manage the ERP and MRP systems across UK and European operations
- Ensure ERP systems operate securely, reliably and efficiently
- Support, maintain and continuously improve ERP functionality
- Analyse business processes and requirements, translating them into effective technical solutions
- Lead ERP upgrades, enhancements and improvement initiatives
- Manage and contribute to in-house ERP developments
- Develop, document and maintain system procedures and controls
- Provide user training, support, advice and system guidance across the business
- Act as a key liaison between internal stakeholders and external vendors or partners
- Ensure ERP maintenance procedures are defined, implemented and adhered to
Requirements
- Substantial experience managing ERP systems within a manufacturing and/or logistics environment
- Proven ability to manage, scale and optimise ERP environments within a growing organisation
- Strong analytical skills with the ability to evaluate business processes and propose technical solutions
- Experience leading ERP upgrades and continuous improvement initiatives
- Excellent written and verbal communication skills
- Confident working with and managing external suppliers, partners and stakeholders
Systems & Technical Scope
Experience across ERP modules including:
- Financial Management
- Order Management
- Production Management
- Supply Chain Management
- Warehouse & Fulfilment
- Procurement
- MRP (Material Requirements Planning)
- Technical capabilities to include:
- Strong SQL and script-writing skills
- ERP / MRP system development and configuration
- System testing, change control and release management
Personal Attributes
- Strategic, methodical and detail-orientated
- Logical and organised approach to problem solving
- Highly professional, customer-focused and approachable
- Strong documentation skills with the ability to accurately record and maintain procedures
- An excellent communicator, comfortable engaging at all levels of the organisation
- Willing to travel to European and UK locations