SC-cleared Deployment Engineers

We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of project, a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption., * Deploy and configure Windows 11 laptops in line with project build standards

• Perform device setup, imaging, application installation, and user handover
• Provide on-site desk side support to end users during and after deployment
• Troubleshoot and resolve issues related to:
• Windows 11 OS
• User profiles and access
• Connectivity, peripherals, and applications
• Work closely with the Project Manager to meet rollout schedules and priorities.
• Escalate complex issues to relevant support teams where required
• Accurately record deployments, issues, and resolutions
• Ensure devices meet security, compliance, and asset management requirements

• Proven experience in Windows laptop deployments or refresh projects
• Strong working knowledge of:
• Windows 10/11
• Desk side / End User Support
• Device configuration and troubleshooting
• Experience supporting users in busy on-site environments
• Ability to communicate clearly with non-technical users
• Comfortable following structured rollout processes and procedures

Additional Information:

• Active SC Clearance (must be current)
• Willingness to work on-site throughout the deployment
• Strong customer service and professional approach