Administrative Support Level III
Role details
Job location
Tech stack
Job description
- Performing all Administrative Support Level II duties with greater complexity, autonomy, and volume
- Leading and supervising subordinate administrative staff; assigning work and monitoring quality
- Establishing and maintaining standardized trackers, templates, and reporting formats
- Managing intake, routing, and documentation controls to improve timeliness and accuracy
- Compiling consolidated reports, statistics, timelines, tables/graphs, and correspondence for leadership
- Training staff on procedures, tools, and documentation standards
- Identifying workflow gaps and implementing improvements with documented processes
- Performs other job-related duties as assigned
Requirements
- High school diploma required; associate or bachelor's degree preferred (or equivalent experience)
- 4-8 years of administrative/program support experience with demonstrated leadership or supervisory ability
- Strong quality control skills and ability to manage competing priorities across a team
- Advanced proficiency in Microsoft Office suite (Word, Outlook, Excel); ability to build templates and trackers
- Ability to learn and support proprietary systems and office workflows
- Strong written and verbal communication skills
- Must pass pre-employment qualifications of Cherokee Federal
Benefits & conditions
A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.
Provides senior administrative support and leads/supervises subordinates while executing complex clerical and reporting tasks that improve day-to-day operations, data accuracy, and workflow efficiency.
Compensation & Benefits:
Estimated Starting Salary Range for Administrative Support Level III:Pay commensurate with experience.
Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.