Wireless Performance Field Operations Engineer

Kforce has a client that is seeking a Wireless Performance Field Operations Engineer based out of Pleasanton, CA. This resource will be required to drive to various client locations across the greater San Francisco Bay Area to support Wi-Fi and network connectivity across their sites., The wireless performance team is responsible for identifying, developing, tracking, and proactively driving improvements for the network (the company and Guest). Our goal is to ensure that that wireless network performance meets the needs of our business partners, clinicians, and physicians. Problems are proactively identified and mitigated before our internal or external customers experience any degradation in their applications or services.

The person in this position must be a hands-on engineer capable of reviewing and updating designs, conducting on site access surveys, updating deployment diagrams, and provide tier 3 support and remediation of large Wi-Fi networks. This position will primarily support existing network deployments, The ideal candidate should also demonstrate experience in best practices for network sustainment including ticketing, problem-resolution, and monitoring. This candidate will also need to demonstrate strong communications skills as this position will interface both with the customer and IT leadership.

Responsibilities:

• Proactively tracks and reviews wireless network performance, identifies performance issues, and takes ownership to drive towards resolution/improvement
• Conducting site surveys and on-site assessments and preparing schematic diagrams for recommended and efficient continuing supports/installations; Developing and maintaining network documentation
• Network performance monitoring (bandwidth, throughput, end user experience) for proactive coverage & capacity additions

• CWNE certification will be preferred; CCNA wireless route and switch also acceptable
• 7+ years of working experience on 802.11 technology using wireless Controller and Access Point systems
• Strong embedded software development and debugging skills
• Deeply understanding of RF transmissions and antenna behavior, and familiar with 802.11e protocols
• Knowledge and experience in 802.11e wireless systems development
• Solid understanding of 802.11 family of standards
• Wireless Access Point Service, Wireless Client Associations
• Solid understanding on networking protocols, including bridging, routing, TCP/IP, DHCP, ARP, DNS, NAT, and STP
• Comfortable working with Linux-based systems and relevant tools (ssh, scp, ftp, etc.)
• Knowledge of networking protocols (HTTP, TCP, IPSEC, GRE, etc.)
• Excellent debugging skills
• Experience in test automation related to Wi-Fi 802.11 a/b/e/g/n/ac products (Python)
• Experience in using network analyzers like Ehahau, AirMagnet, AirPcap, WireShark, Omnipeek
• Knowledge of one or more scripting languages, for example, PERL, Python, etc.
• Experience gathering and organizing data, then make logical decisions based on that data and implement a solution
• Strong skillset and experience with performance tools including Cisco Prime, Cosmos and Splunk
• Thrives in a collaborative environment and can clearly communicate while confidently driving multiple projects across many teams
• Strong communication and interpersonal skills
• Ability to travel up to 50 % due to onsite surveys and remediation's mostly in Northern/Southern California locations

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.