Dynamics 365 Implementation Consultant

Cayuse Holdings
Raleigh, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 156K

Job location

Remote
Raleigh, United States of America

Tech stack

API
Azure
Computer Telephony Integration
Data Hub
Data Migration
Microsoft Dynamics
Systems Integration
Data Logging
Microsoft Power Automate
Integration Frameworks
Cloud Integration
Powerapps

Job description

  • Design and implement voice/telephony integrations with Dynamics 365 (CTI, call routing, call logging, screen pops, case creation).

  • Collaborate with telephony vendors and infrastructure teams on integration design.

  • Design and manage integrations using Power Platform, Azure services, and APIs.

  • Support data migration, validation, and reconciliation activities.

  • Ensure security, compliance, and governance standards are met.

  • Collaborate with business and IT stakeholders and provide implementation best-practice guidance.

Requirements

We are seeking experienced Microsoft Dynamics 365 professionals to support greenfield implementations across Dynamics 365 Finance and Customer Relationship Management (CRM), with a strong emphasis on voice and telephony integration. The ideal candidate will have proven experience delivering end-to-end Dynamics 365 implementations, from solution design through deployment and post-go-live support., + Proven experience in end-to-end Dynamics 365 Finance and CRM implementations.

  • Hands-on experience with voice or telephony integrations within Dynamics 365 environments.

  • Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse).

  • Experience with system integrations, APIs, and Azure integration services.

  • Strong analytical, communication, and stakeholder engagement skills.

Preferred Qualifications

  • Microsoft Dynamics 365 or Power Platform certifications.

  • Experience with Microsoft Teams Voice, Azure Communication Services, or CTI tools.

  • Experience working on enterprise-scale ERP or CRM transformation programs.

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