Analyst Cash Application
Role details
Job location
Tech stack
Job description
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Research, analyze, and resolve exception transactions; collaborating with customers, collectors, internal partners, and banking systems in accordance with company timelines.
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Reconcile and confirm value of customer checks and automated clearing house/wires to ensure match of total value for cash posted.
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Load and record deposits in Oracle Sales Ledger using output journal functionality in AR Auto Cash System.
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Produce reconciliation report detailing daily deposits to the Sales Ledger; reconcile assigned checks and ACH/wires.
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Manage, control and resolve customer deposit, payment, and account balance issue.
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Process refunds and accurately code and resolve unapplied cash according to policies and procedures for corresponding accounts.
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Partner with customers to transition payments methods (wires vs checks) and ensure payments are routed to the correct lockboxes to reduce manual processing.
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Identify opportunities for automation, standardization, and process improvement within cash application workflows, including exception handling, reconciliations, and reporting.
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Document current-state processes and recommend enhancements that reduce manual effort, improve cycle times, and strengthen controls.
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Collaborate with Finance Systems, IT, and upstream/downstream partners to support system enhancements, testing, and implementation of process improvements.
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Other duties as assigned.
Requirements
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Bachelor's degree or a minimum of 3 years of experience in a business AR environment preferred
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Oracle Financials AR module experience preferred
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Comfort working with systems, reports, and data to drive accuracy and efficiency.
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Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
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Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
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Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
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Demonstrated interest or experience in process improvement, automation, or operational excellence within a finance environment.
Benefits & conditions
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here (https://www.americantower.com/us/careers/benefits) to learn more.