Analyst Cash Application

American Tower
Woburn, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Woburn, United States of America

Tech stack

Oracle CRM
Oracle Hyperion

Job description

  • Research, analyze, and resolve exception transactions; collaborating with customers, collectors, internal partners, and banking systems in accordance with company timelines.

  • Reconcile and confirm value of customer checks and automated clearing house/wires to ensure match of total value for cash posted.

  • Load and record deposits in Oracle Sales Ledger using output journal functionality in AR Auto Cash System.

  • Produce reconciliation report detailing daily deposits to the Sales Ledger; reconcile assigned checks and ACH/wires.

  • Manage, control and resolve customer deposit, payment, and account balance issue.

  • Process refunds and accurately code and resolve unapplied cash according to policies and procedures for corresponding accounts.

  • Partner with customers to transition payments methods (wires vs checks) and ensure payments are routed to the correct lockboxes to reduce manual processing.

  • Identify opportunities for automation, standardization, and process improvement within cash application workflows, including exception handling, reconciliations, and reporting.

  • Document current-state processes and recommend enhancements that reduce manual effort, improve cycle times, and strengthen controls.

  • Collaborate with Finance Systems, IT, and upstream/downstream partners to support system enhancements, testing, and implementation of process improvements.

  • Other duties as assigned.

Requirements

  • Bachelor's degree or a minimum of 3 years of experience in a business AR environment preferred

  • Oracle Financials AR module experience preferred

  • Comfort working with systems, reports, and data to drive accuracy and efficiency.

  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.

  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.

  • Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

  • Demonstrated interest or experience in process improvement, automation, or operational excellence within a finance environment.

Benefits & conditions

American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here (https://www.americantower.com/us/careers/benefits) to learn more.

About the company

American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries. We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!

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