Geospatial Developer (English -speaking) - On-site GM01

Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries., * Resolve technical support cases from customers via email, chat, and web, and VC while adhering to response SLAs and maintaining a high level of customer satisfaction.

• Reproduce customer problems to file effective bug reports and resolve issues.
• Demonstrate strong troubleshooting skills and the ability to write clear, empathetic customer communications.
• Contribute to product quality by consistently filing bugs and feature requests.
• Create code samples to reproduce customer issues or demonstrate API behavior.
• Assist teammates and other teams by answering consults and demonstrating initiative.
• Be familiar with key documentation and consistently direct customers to the correct resources.

Do you have experience in iOS development?, We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are., * Have a proficient or bilingual level of English

• Have a technical background in web and/or mobile development.
• Have experience with tools such as Chrome Developer tools.
• Have ability to create reproducible code samples.
• Have proficiency in writing clear customer communications and structuring troubleshooting steps.
• Have an appetite to drive change in tools and processes.
• Can be a team player and able to work independently
• Have HTML, CSS, Javascript experience (must have)
• Have iOS or Android development experience (nice to have)

In this role, we offer benefits that help you support your unique lifestyle:

• Full time 39 hours/week permanent contract: Monday to Friday 09:00 - 18:00
• Salary 22.196 euros gross/year + up to 3.000 euros gross/year in bonus + medical insurance
• Great location in Barcelona
• Full paid training on the company and the project you'll be working on
• Career development programs and specialized courses

Mission:  

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:  

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:  

In a world full of average, we stand out. We believe experience is everything. Period.  To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.