Senior Platform Engineer (Telephony Systems)

• Designing, building, and supporting real-time systems using FreeSWITCH
• Ensuring production systems are reliable, scalable, and performant
• Diagnosing issues across application, system, and network layers
• Analysing logs, metrics, and packet captures
• Improving monitoring, observability, and automation
• Working closely with engineers integrating backend services and APIs

Are you a senior platform engineer who enjoys owning critical systems and solving complex, real-time problems?, * Strong experience with Linux production systems or similar

• Hands-on experience with FreeSWITCH or other SIP-based systems
• Solid understanding of SIP, networking, and real-time communications
• Confident troubleshooting skills (logs, tcpdump, Wireshark)
• Scripting experience (Bash plus Python / Perl / PHP or similar)
• Familiarity with relational databases
• Comfortable taking ownership in a small, fast-moving team

What We Offer

• Flexible hours and regular remote working
• Competitive, experience-led salary
• End-to-end ownership of mission-critical infrastructure
• A high-trust, low-bureaucracy engineering environment
• A genuine opportunity to influence and shape a growing communications platform
• Monday to Friday 9:00 - 18:00

What's in It for You

You'll join a rapidly scaling engineering organisation at a pivotal point in the telecoms and software landscape, working directly with a leadership team led by a proven serial technology entrepreneur. This is a rare opportunity to help shape a modern, distributed platform that underpins "work from anywhere" solutions used at scale.

You'll have real ownership over platform architecture, reliability, and scalability, with the autonomy to influence technical direction and tooling. As the business grows, you'll tackle complex engineering challenges, work with cutting-edge cloud and automation technologies, and play a key role in defining best practices for a high-performing platform function. There is clear scope to progress into principal or leadership roles as the platform and team continue to expand.

At PiPcall, our culture is driven by a professional growth mindset where collaboration, creativity, and team-centred proactivity make anything possible. We're relaxed yet professional, and our people are genuinely invested in collective success.