IT Technician
Role details
Job location
Tech stack
Job description
We are seeking a skilled IT Technician to join our dynamic team. The successful candidate will be responsible for providing technical support and maintaining the organisation's IT infrastructure. This role requires a proactive individual with strong problem-solving abilities, excellent communication skills, and a comprehensive understanding of various operating systems and network protocols. The IT Technician will play a vital role in ensuring the smooth operation of our IT systems, supporting end-users, and implementing technical solutions to meet organisational needs., * To support users with Office 365
- To support the College's Wi-Fi and filtering system
- To support teaching and learning by managing the College's ticket system and providing an on-call service to teaching staff throughout the day
- To assist the IT Manager with purchasing software and hardware for the College
- To provide technical assistance for out of hours school events
- To maintain the College's VoIP telephone system and mobiles
- To maintain the CCTV system
- To maintain the asset register
- To support the examinations department with IT technical support and set up
- To maintain the off-site PC's, internet and phone system within our Motor Vehicle garage
- To install and maintain network cabling
- To install and maintain software within the College
Requirements
Do you have experience in Operating systems?, * Proven experience in computer networking, desktop support, and troubleshooting diverse operating systems including Windows, macOS, and Linux.
- Strong knowledge of Microsoft Office applications, including specialised tools such as Microsoft Windows Server environments.
- Familiarity with network protocols such as TCP/IP, DNS, LAN configuration, VPNs, and firewall management.
- Experience working with Active Directory, SCCM, BMC Remedy, ServiceNow or Jira for incident management.
- Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
- Analytical skills to diagnose complex issues efficiently and implement effective solutions.
- Organised approach to prioritising tasks in a fast-paced environment while maintaining attention to detail.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) are desirable but not essential. This position offers an engaging environment where your technical expertise will directly contribute to organisational success while providing opportunities for professional growth within the IT field.
Benefits & conditions
Pulled from the full job description
- Sick pay
- Free parking
- Company pension
- Private medical insurance
- Cycle to work scheme
- Free flu jabs
- Canteen, * Canteen
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Private medical insurance
- Sick pay