Technical Team Lead - Business & Infrastructure

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

The Work:

ICF seeks a hands-on, Technical Team Lead to support a federal data and analytics program, focused on business and infrastructure operations, data platforms, and analytics environments.

This role blends technical leadership with hands-on operational support, ensuring reliability, performance, and scalability of enterprise data systems. The Technical Team Lead will guide a team responsible for platform operations, data pipelines, and analytics environments, while actively contributing to troubleshooting, optimization, and system improvements., * Lead a team supporting data operations, analytics platforms, and infrastructure services.

• Provide hands-on technical leadership across cloud-based environments, data platforms, and enterprise systems.
• Troubleshoot system issues and lead root cause analysis across data, infrastructure, and platform layers.
• Ensure systems meet performance, availability, and security requirements.
• Mentor team members and drive continuous improvement in operational processes.
• Provide operations and maintenance (O&M) support for data platforms, including monitoring, tuning, and ensuring overall system health.
• Support and manage cloud-based infrastructure and analytics environments to ensure availability, scalability, and performance.
• Provide technical support for incident, problem, and change management, including root cause analysis and resolution.
• Implement and maintain monitoring, alerting, and performance optimization for applications, databases, and infrastructure.
• Maintain data flows, ingestion pipelines, and interoperability across enterprise systems and data sources.
• Support data quality management, including resolution of missing, invalid, or delayed data issues.
• Coordinate with infrastructure, database, and enterprise teams to resolve performance and system issues.
• Support automated deployments and operational processes aligned with CI/CD and DevOps practices.

• Bachelor's degree in Computer Science, Engineering, or a related field
• U.S. Citizenship required due to federal contract requirements
• Ability to obtain and maintain a Public Trust clearance
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
• 6+ years of experience in technical delivery, system operations, or infrastructure-focused roles
• 3+ years of experience supporting data platforms, infrastructure, or analytics systems
• 2+ years of experience leading or mentoring technical teams
• 3+ years of experience working in cloud environments (AWS or similar)

What We Would Like You To Bring With You:

• Current or recent Public Trust clearance
• Experience supporting federal government clients, particularly DHS or similar agencies
• 2+ years of experience supporting system monitoring, incident management, or operational support
• 2+ years of experience performing troubleshooting and root cause analysis in distributed systems
• 2+ years of experience working with databases (e.g., SQL, PostgreSQL, Oracle)
• 1+ years experience with data platforms such as Databricks or analytics tools such as Tableau
• Experience with monitoring and observability tools (e.g., CloudWatch, Splunk, or similar)
• Understanding of data governance, security, and compliance practices
• Relevant certifications (AWS, Databricks, Agile)

Professional Skills:

• Strong technical leadership with a focus on operational excellence
• Excellent problem-solving and troubleshooting capabilities
• Strong communication skills across technical and non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced Agile environment
• Detail-oriented with focus on system performance, reliability, and quality

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records., At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process.